The Cleaning Authority – Fenton

Overview:
The Cleaning Authority – Fenton is a house cleaning service located in Fenton, MI. The company specializes in providing professional, thorough, and reliable cleaning services for residential homes, catering to clients seeking regular or deep cleaning solutions.

Services Provided:
– Bi-weekly cleanings
– Deep cleaning
– Move-in/move-out cleaning
– Customized cleaning plans

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (810) 476-9687
Website: https://www.thecleaningauthority.com/fenton

Customer Reviews and Sentiment:
The Cleaning Authority – Fenton enjoys a strong reputation with an overall rating of 4.7 stars based on 332 reviews.

Positive feedback emphasizes the professionalism, thoroughness, and reliability of the cleaning teams. Customers frequently mention appreciation for specific staff members and express satisfaction with the quality of the work done.

Examples of positive reviews include:
“We love our bi-weekly cleanings! Absolutely love the team that comes out to the house!” – Jazzmine Rouco
“They were very thorough, professional, and kind… very happy with this experience.” – Jill Hudak
“The Cleaning Authority of Fenton does a FANTASTIC job!” – Kevin Yzquierdo

However, there are some negative sentiments primarily related to billing issues and inconsistent cleaning quality.

Examples of negative reviews include:
“Do not put your credit card on file with this company! They charged me double what they quoted me.” – Amy James
“Very disappointed. Be prepared to pay $400 for essentially nothing.” – michael hass

Review Summary:
Positive Sentiments: Professionalism, thorough cleaning, friendly staff, satisfaction with cleaning quality.
Negative Sentiments: Billing inconsistencies, dissatisfaction with cleaning effectiveness for some customers.

Additional Ratings:
BirdEye: 4.7 stars based on 332 reviews, reflecting customer satisfaction despite some negative feedback.
Total Lead Smart Rating: 7.5/10. This rating takes into account the high positive sentiment from customers balanced against the noted billing issues and inconsistent cleaning experiences.

Conclusion:
The Cleaning Authority – Fenton stands out for its reliable and professional cleaning services in Fenton, MI. While the majority of clients are satisfied with the thoroughness and professionalism of the staff, potential customers should be cautious of the complaints regarding billing practices and inconsistent service quality.