Metrowest Cleaning Services in Framingham, Massachusetts 1701

Metrowest Cleaning Services

588 Edgell Rd, Framingham, MA 01701, United States

4.6 (11 reviews)

Overview:
Metrowest Cleaning Services is a reputable house cleaning service located in Framingham, MA. They specialize in a variety of residential cleaning services, providing clients with a sparkling clean home through their detailed and customizable cleaning solutions.

Services Provided:
House cleaning, deep cleaning, flexible scheduling, customer dashboard for booking adjustments

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (774) 244-8450
Website: https://www.metrowestcleaning-service.com/

Customer Reviews and Sentiment:
Metrowest Cleaning Services has received positive feedback and a strong rating of 4.6 stars based on 11 reviews.

Positive sentiments highlight the company’s thoroughness, professionalism, and great customer service. Customers have praised their ability to clean meticulously and for their friendly communication.

Examples of positive reviews include:
“Metrowest House Cleaning is the best — we’ve been doing two cleanings a month and everything is sparkling.” – Matt Hobin
“Oh my goodness, I couldn’t have asked for better service. Our apartment looks NEW!” – Emily Kay
“They are kind, quick and notice every single little detail.” – Devon Barker

However, there was one notable negative review regarding a lack of communication and confirmed appointments:
“I just had a very disappointing experience: book cleaning online…never got my calls returned.” – Vlad Gersht

Review Summary:
Positive Sentiments: Excellent attention to detail, punctuality, friendly and professional service, flexibility in scheduling, effective communication.
Negative Sentiments: Issues with communication regarding appointment confirmations, concerns about reliability.

Additional Ratings:
Google Reviews: 4.6 stars based on 11 reviews, indicating overall customer satisfaction despite some communication concerns.
Total Lead Smart Rating: 8.0/10. This rating reflects the overall customer satisfaction based on quality of service, positive feedback, and the one critical complaint affecting their communication.

Conclusion:
Metrowest Cleaning Services is a commendable choice for house cleaning in Framingham, MA, celebrated for their excellent service, attention to detail, and friendly staff. Nonetheless, potential clients should be aware of the communication issues that have been reported in some cases before making a decision.

Member Since July 2024

Listing Id 84698

Contact Info

588 Edgell Rd, Framingham, MA 01701, United States
(774) 244-8450
Lead Smart Rating :
8.0/10.0

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Listing location

588 Edgell Rd, Framingham, MA 01701, United States

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Reviews

Vlad Gersht

a year ago

I don’t know whether they are still in business, but I just had a very disappointing experience: book cleaning online a week ago for the coming Friday, got an email confirmation, noticed the website has not been updated for while so tried to reach them over the phone multiple times, left messages, never got my calls returned. Just got an email canceling my appointment without any explanation – 3 days before schedulef service. If they are in business – should be returning calls, if out of business – should state so and not send confirmation emails. Very unprofessional.

Matt Hobin

2 years ago

Metrowest House Cleaning is the best — we’ve been doing two cleanings a month and everything is sparkling. Aside from being very nice people, they communicate well about their services and are very flexible if you need a schedule change. I like that they have a dashboard on their website that enables you to easily make adjustments to the scheduled bookings or services. I definitely thought it would be a luxury to have someone clean our house, but it’s very affordable and they do a much, much better job than I ever did. Totally worth it, great people.

Emily Kay

4 years ago

I scheduled a deep clean because I’ve been wanting to treat myself to one for a while and I have family coming to stay next weekend. Oh my goodness, I couldn’t have asked for better service. Our apartment looks NEW (only furnished). They cleaned areas I didn’t expect them to clean and really went above and beyond. I will 100% be using them again the next time I decide to “treat myself” to a cleaning service.

taylor manzi

4 years ago

I hired this company to clean my new apartment since I’m ready to have a baby and can’t do it myself. These girls were incredible! The place was spotless and I couldn’t be any happier with their services. I highly recommend them!!

Devon Barker

4 years ago

They are incredible! I will never use anyone else. They are kind, quick and notice every single little detail. I am thrilled! Thank you so much!

Julie Sully

4 years ago

We had our first cleaning with Metrowest cleaning this week and it was great! From the initial contact to get a quote all the way to appointment day.They are were great cleaning professionals – they arrived on time within the appointment window, brought all the necessary supplies, and were respectful and efficient throughout the process. Would love to have them back regularly to help keep our home clean and enjoyable. I highly recommend this company.

Yesenia Ayaviri

5 years ago

Very satisfied with the results😊 …

Ariel Ayaviri

5 years ago

The best service I ever had.

Lizeth Gomez

5 years ago

she is great cleaning, she comes to my house once a week and my house is super clean, I was working with someone else but she didn’t do deep cleaning and a friend recommended me this service and I am more than happy

Tatianna Maxwell

6 years ago

Excellent customer service! On time and efficient 🙂