Sparkling Clean in Cedar Rapids, Iowa 52402

Sparkling Clean

375 Collins Rd NE #126, Cedar Rapids, IA 52402

3.1 (7 reviews)

Overview:
Sparkling Clean is a house cleaning service located in Cedar Rapids, Iowa, offering professional cleaning solutions for residential properties.

Services Provided:
– House cleaning
– Lawn care
– Snow removal
– Power washing
– Exterior deck painting

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (319) 241-5659
Website: http://www.sparklingcleaner.com/

Customer Reviews and Sentiment:
Sparkling Clean has garnered a range of reviews with a mixed sentiment analysis:

Google Reviews: 3.1 stars based on 7 reviews.

Positive feedback highlights aspects such as attention to detail, excellent communication, and friendly staff. Examples of positive reviews are:
“Very happy with everything they did. Great job keeping in touch with me.” – Sandy Grundmeyer
“Really convenient service.” – Christopher Moressi
“The staff are friendly. Great communication.” – Marlyse Strait

Negative sentiments reflect issues with service reliability and communication, with some customers expressing severe dissatisfaction. Notable negative reviews include:
“Cannot be counted on.” – Dorothy Easton
“This company… REFUSED TO CLEAN.” – BriAnne Copp

Review Summary:
Positive Sentiments: Attention to detail, friendly staff, good communication, and convenience.
Negative Sentiments: Mediocre service quality, reliability issues, and poor customer service experiences.

Additional Ratings:
BirdEye: 3.1 stars based on 7 reviews, similar to Google with noted concerns about service reliability.
Total Lead Smart Rating: 4.5/10. This rating reflects satisfactory execution of services but is tempered by significant concerns over trust and service reliability.

Conclusion:
Sparkling Clean provides valuable house cleaning services in Cedar Rapids but is currently facing challenges around service reliability and customer communication. Prospective clients should weigh the positive aspects against the notable instances of dissatisfaction before choosing this company for their cleaning needs.

Member Since July 2024

Listing Id 72955

Contact Info

375 Collins Rd NE #126, Cedar Rapids, IA 52402
(319) 241-5659
Lead Smart Rating :
4.5/10.0

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Listing location

375 Collins Rd NE #126, Cedar Rapids, IA 52402

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Reviews

Premier REM

5 years ago

Travis has provided lawn care and snow removal, as well as powerwashing and exterior deck painting for several of our sites. He has done a remarkable job bringing sites that are new to us up to our caliber and expectations. He and his crew are especially helpful and friendly.

Dorothy Easton

6 years ago

I had been a client of Sparkling Clean for almost 20 years. A little over a year ago ownership changed hands. Work has been mediocre since, but the biggest problem I have is that on my most recent agreed upon cleaning day, I was texted that morning and told they couldn’t accommodate me that day and would have to start coming once a month instead on bi-weekly. This really put me in a bad spot with a ton of guests coming the following day. I tried calling the owner several times. He never called me back, such a lack of integrity. I have lost trust in this company and will never use them again. They cannot be counted on.

Sandy Grundmeyer

6 years ago

We were so happy with everything the Sparkling crew did. Our house looked great. There was such a great attention to detail. Everyone was so friendly. Very happy with everything they did. Great job keeping in touch with me.

Marlyse Strait

6 years ago

The staff are friendly. Great communication. They are quick to fix problems. I would recommend this company.

Christopher Moressi

6 years ago

Really convenient service

BriAnne Copp

7 years ago

This company was hired to clean a friend’s house: a single mother with special needs kids, going through a crisis. They showed up, looked around, and then REFUSED TO CLEAN. The cleaners left without cleaning, without doing the job they were engaged to do. After insulting her and making her feel horrible, the cleaners left without having completed a single minute of cleaning. Weeks later they mailed her a bill for $230. DO NOT HIRE THESE PEOPLE unless you want to be insulted and belittled and then charged for services not rendered.