Molly Maid of Ankeny in Ankeny, Iowa 50023

Molly Maid of Ankeny

6828 NE 14th St, Ankeny, IA 50023

4.7 (208 reviews)

Overview:
Molly Maid of Ankeny is a house cleaning service located in Ankeny, Iowa. The company specializes in residential cleaning, offering a range of services designed to help maintain clean and organized homes. With a commitment to customer satisfaction, they have built a strong reputation in the community.

Services Provided:
– Routine house cleaning
– Deep cleaning services
– Bathroom and kitchen sanitation
– Move-in/move-out cleaning
– Accommodation for special scheduling requests

Timings:
Monday to Saturday: 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (515) 393-4908
Website: https://www.mollymaid.com/ankeny/?cid=LSTL_MLY000192&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Molly Maid of Ankeny has received predominantly positive feedback across various platforms:
Google Reviews: 4.7 stars based on 208 reviews.

Positive reviews emphasize the professionalism, thoroughness, and friendliness of the cleaning staff. Customers express satisfaction with the service and appreciate the flexibility in scheduling.

Examples of positive reviews include:
“First time using Molly Maids of Ankeny, Ladies very polite. Did a very good job!” – Diannia Rhoads
“I was very pleased not only with the cleaning but with how accommodating Kevin in the office was on scheduling.” – Sylvia Stanton
“We have the bi-monthly service… Our regular team has been taking excellent care of the most difficult to clean areas.” – John Hsieh

However, some negative feedback highlights issues regarding service consistency and efficiency.
“I would not recommend or will be using this service company again!” – Sandy Quinones
“Happy when I get my same ladies. Not satisfied with replacements.” – Marilyn O’Connor

Review Summary:
Positive Sentiments: Professionalism, thorough cleaning, accommodating scheduling, friendly staff, flexibility.
Negative Sentiments: Inconsistency in cleaner assignments, concerns over time taken for cleaning tasks.

Additional Ratings:
BirdEye: 4.7 stars based on 208 reviews indicates strong customer satisfaction with minor concerns.
Total Lead Smart Rating: 8.5/10, reflecting excellent service quality and high levels of customer satisfaction, albeit with noted issues concerning service consistency.

Conclusion:
Molly Maid of Ankeny stands out as a reliable choice for house cleaning services in Ankeny, IA. The company is praised for its quality of work, customer-oriented service, and flexibility. However, potential clients might want to communicate their preferences clearly to ensure consistency in service.

Member Since July 2024

Listing Id 73143

Contact Info

6828 NE 14th St, Ankeny, IA 50023
(515) 393-4908
Lead Smart Rating :
8.5/10.0

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Listing location

6828 NE 14th St, Ankeny, IA 50023

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Reviews

Diannia Rhoads

2 months ago

First time using Molly Maids of Ankeny, Ladies very polite. Did a very good job!

Jordan Travis

2 months ago

Molly Maid did a fabulous job cleaning!

Trisha Markow

5 months ago

I have nothing but good praises for Molly Maids. The ladies ( forgot their names) were thorough, kind & professional. Can’t say enough about the service. I will be using them again.

Sandy Quinones

8 months ago

If there was an option to put zeros stars I would! 3 hrs to clean 3 small bathrooms and wipe down counter tops? I am baffled that it takes 3 hrs for 2 professional cleaners to clean 3 small bathrooms! I would not recommend or will be using this service company again!

Marilyn O'Connor

9 months ago

Happy when I get my same ladies. Not satisfied with replacements. Rather wait for my steady ladies.

linda allen

9 months ago

We’re in Rt. #1 and really like our 2 ladies. They do good work and always come with a smile.

Sylvia Stanton

9 months ago

I was very pleased not only with the cleaning but with how accommodating Kevin in the office was on scheduling. The pricing is very fair and the cleaning staff are respectful of my home and it’s contents. I highly recommend Molly Maids Another year has passed and I’m still Very pleased. My last clean was done by Patricia, Reina & Maria. They are excellent, can they be cloned? They paid attention to the “little things”. I’d be very happy if these 3 cleaned my home on every clean day

John Hsieh

9 months ago

We have the bi-monthly service for our bath and kitchen with Molly Maid of Ankeny for our current house for about a year now. Our regular team of Fabiola and Adriana has been taking excellent care of the most difficult to clean areas of our house. With two kids, two dogs, and two very busy parents in the house, it’s very nice to have these areas well sanitized on a frequent basis. The regular team is always on time, and when there’s a scheduling conflict with the team, backup crew will show up to do the job. Rescheduling is super easy: call in 72 hours in advance, and the office are always happy to cancel or reschedule for us. We’ve also used them in the past to clean up after a bad tenant moved out. They were able to restore our property after the mess that was left behind. I don’t know about the rest of the Molly Maids in the country, but the Ankeny location definitely has served us well over the years.

Sharon Steffen

9 months ago

Sabina and LJ are the best! We are getting ready to sell our home and so many people have made positive comments on the pics. I couldn’t have done it without these ladies!

Fritz & Tracy Jackson

9 months ago

We travel A LOT, and Molly Maid of Ankeny respond to our schedule changes without missing a beat, making sure we get our reliable team of Reina, Patricia, and this latest week Nichole. It is so wonderful to leave home knowing we will return to a fresh and cleaned home! They are very thorough and house is nice and clean after they are done.