Overview:
Two Sisters Housekeeping Service is a house cleaning company located in Kokomo, Indiana. They specialize in residential cleaning services, providing flexible scheduling and personalized cleaning options to meet the needs of their clients.
Services Provided:
– House cleaning
– Deep cleaning
– Organizing services
– Flexible scheduling
Timings:
Monday to Saturday, 9 AM to 5 PM
Contact Information:
Phone: (765) 860-0640
Customer Reviews and Sentiment:
Google Reviews: 4.1 stars based on 17 reviews.
Positive feedback highlights the company’s attention to detail, flexibility, and excellent customer service. Customers praised the thorough cleaning and personal touch provided by the staff.
Examples of positive reviews include:
“This company has been cleaning my house for 2 years now and has always done a fantastic job!” – Meg Hinkle
“Highly recommend Two Sisters Housekeeping! She is a great communicator, nice to work with, and a very efficient cleaner!” – Kylie Sebastian
“Such a sweet gal. Looking forward to future cleanings!!” – Teresa Ancil
However, there are negative sentiments regarding theft and unsatisfactory service quality.
Examples of negative reviews include:
“Stole our Ring Camera, my wife’s coat, towels and other things from us when we were moving.” – Scott Creedon
“This was the WORST EXPERIENCE I’ve had with a cleaning company. DO NOT HIRE FOR A DEEP CLEAN!” – Jennifer Mcleland
Review Summary:
Positive Sentiments: Good communication, attentive to detail, and friendly service.
Negative Sentiments: Reports of theft, incomplete cleaning jobs, and lack of responsiveness to complaints.
Additional Ratings:
BirdEye: 4.1 stars based on 17 reviews, reflecting a similar trend of customer satisfaction with occasional complaints.
Total Lead Smart Rating: 6.5/10. This rating reflects strong positive feedback from several clients but is tempered by serious complaints regarding the service and conduct of staff.
Conclusion:
Two Sisters Housekeeping Service appears to be a popular choice among many clients in Kokomo for its attentive cleaning services and personal touch. However, prospective customers should tread carefully due to reported incidents of theft and mixed experiences with service quality.
Member Since July 2024
Listing Id 79896