Mod Maids
Available
653 N Commercial Dr, 3, Palm Springs, CA 92262
Overview:
Mod Maids is a house cleaning service based in Palm Springs, CA, recognized for its reliable and thorough cleaning solutions. The company caters to both residential homes and vacation rentals, demonstrating a commitment to customer satisfaction and quality service.
Services Provided:
– Regular cleaning services
– Deep cleaning services
– Vacation rental cleaning
– Flexible appointment scheduling
– Customer-focused communication
Timings:
Monday to Saturday, 9 AM to 5 PM
Closed on Sundays
Contact Information:
Phone: (760) 861-1955
Website: http://www.modmaidsps.com/
Customer Reviews and Sentiment:
Mod Maids holds a rating of 4.3 stars based on 14 reviews across various platforms. The reviews reflect a positive sentiment toward the company’s service quality, communication, and professionalism.
Examples of positive reviews include:
“Mod Maids excelled in looking after my vacation rental. Communication was phenomenal, as was the way they left it looking immaculate.” – Planning and Holdings
“Fantastic service, great communication, always on time and such nice people!” – Pete Smith
“Maria did an amazing job. This took that stress off of me & left my house looking far better than if I had cleaned it myself.” – Jill Arnold
Despite the positive feedback, there are some complaints regarding service quality, with a few customers expressing dissatisfaction:
“Floor was filthy, counters and stove covered with grease and grime. I had to redo it myself.” – Danny Duran
“This was the first time to use this vendor. I was not completely satisfied with the cleaning service provided.” – Luisa Trinidad
Review Summary:
Positive Sentiments: High-quality service, excellent communication, punctuality, trustworthy staff, and attention to detail.
Negative Sentiments: Occasional dissatisfaction with cleaning thoroughness and communication issues from office personnel.
Additional Ratings:
BirdEye: 4.3 stars based on 14 reviews, which supports the positive sentiment overall.
Total Lead Smart Rating: 7.8/10 – This rating reflects the overall satisfaction with Mod Maids, acknowledging the high praise from many customers while also considering the significant negative experiences reported.
Conclusion:
Mod Maids appears to be a reputable choice for house cleaning services in Palm Springs, CA, highlighted by its commitment to customer satisfaction and quality. However, potential clients should be aware of the mixed experiences reported by some customers, particularly regarding thoroughness in cleaning.
Member Since July 2024
Listing Id 57365
