Professional Eco Cleaning LLC in Oakland, California 94601

Professional Eco Cleaning LLC

3301 E 12th St, Oakland, CA 94601

4.6 (11 reviews)

Overview:
Professional Eco Cleaning LLC is a house cleaning service located in Oakland, CA. The company focuses on providing eco-friendly cleaning solutions for residential spaces, aiming to ensure both cleanliness and environmental sustainability.

Services Provided:
– House cleaning
– Deep cleaning
– Use of eco-friendly products
– Quick response to customer inquiries
– Attention to specific customer requests

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (510) 479-3368
Website: https://professionalecocleaning.com/

Customer Reviews and Sentiment:
Professional Eco Cleaning LLC has a strong overall rating of 4.6 stars based on 11 reviews across various platforms.

Positive sentiments highlight the company’s excellent customer service, prompt communication, and thorough cleaning process. Customers have praised the eco-friendly products used and the attention to detail provided by the cleaning team.

Examples of positive reviews include:
“Wow, so grateful for Professional Eco Cleaning! The process was fantastic from beginning to end.” – Hieu Nguyen
“Best cleaning service! I love the deep cleaning and the price was right.” – Nancy Rosales
“I called every service near me. Professional Eco Cleaning came through!” – Lynn Jones

However, there is a severe complaint regarding service execution that resulted in customer dissatisfaction.

A notable complaint states:
“I was billed, but did not think they came at all. Worst cleaning service ever.” – Sally Spalding

Review Summary:
Positive Sentiments: Exceptional cleaning quality, responsiveness, use of eco-friendly products, excellent customer service.
Negative Sentiments: Issues with service reliability and billing complaints.

Additional Ratings:
Google Reviews: 4.6 stars based on 11 reviews.
Total Lead Smart Rating: 7.5/10 – This rating reflects a generally positive reputation bolstered by strong customer service and quality work, albeit slightly diminished by reports of unreliable service for some customers.

Conclusion:
Professional Eco Cleaning LLC stands out as a reliable and environmentally conscious cleaning service in Oakland, CA. Customers appreciate the quality of service and responsiveness, although potential clients should be mindful of the feedback regarding service inconsistencies before engaging their services.

Member Since July 2024

Listing Id 51656

Contact Info

3301 E 12th St, Oakland, CA 94601
(510) 479-3368
Lead Smart Rating :
7.5/10.0

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Listing location

3301 E 12th St, Oakland, CA 94601

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Reviews

hieu nguyen

a month ago

wow, so grateful for Professional Eco Cleaning! the process was fantastic from beginning to end. their operations manager Tiffany responded FAST to my request for an estimate via email. quick responses to answer any questions. I requested unscented products – 90% of their products were already unscented, and they made an adjustment for us. they got us in for a deep clean THE NEXT AFTERNOON! Santos & Gricelda cleaned our 1-bdrm apartment. there was trouble finding parking downtown (we all know how hard it is) – they did not hesitate to let us know right away they may be a bit late. they worked extremely fast, much faster and cleaner than if we were to do it on our own. they even found storage spots for large items we had laying around because we couldn’t get it to fit anywhere. my partner and I looked at the result and said it felt cleaner than when we first moved here! 10/10 will definitely work with them again in the future!

Sally Spalding

a year ago

8/18/22. I was billed, but did not think they came at all. I would give zero stars if possible. Worst cleaning service ever. I do not recommend using this service.

Lynn Jones

2 years ago

Had an emergency because the cleaning company I hired cancelled on me last minute. I called every service near me. Professional Eco Cleaning came through! They’re pretty booked as well but their ability to communicate with their employees and being organized allowed them to give me something even with their busy schedule. They did a wonderful job and I would hire them again.

Brisia Rodriguez A

4 years ago

I have a small apartment in Oakland and when I reached out to cleaning companies on Yelp to clean it, Professional eco cleaning was the fastest and with the best customer service. The ladies arrived on time and they did a wonderful job, specially in the bathroom. I requested a deep clean including the fridge and freezer. Highly recommended.

Danielle Ancin

4 years ago

The owner Anahi is very professional and detail-oriented and cares for her employees. Recommended.

Nancy Rosales

4 years ago

Best Cleanning service! I love the deep Cleanning and the price was right and it’s was eco friend. Thank you ladies see you next week.

Miguel Gavaldon

4 years ago

I appreciate how they respond to my specific requests with a high degree of attention.

Claudia Arroyo

5 years ago

This cooperative really honors their name! They are professional and leave your house impecable with green products! I love supporting local business owned by Latina women!

Cinthya Flores

5 years ago

A great service with easy communication and nice people! I would really recommend Anahi! Gracias mujeres!

William Fitzgerald

7 years ago

Fantastic service. The cleaners came on time and they did a great job. It’s also great to see use of eco friendly products.