Cleenora Maids and Cleaning Services Laguna Niguel

Overview:
Cleenora Maids and Cleaning Services is a house cleaning service located in Laguna Niguel, CA. The company offers professional cleaning services aimed at providing customers with a pristine living environment, ensuring satisfaction with meticulous and detail-oriented cleaning.

Services Provided:
House cleaning services, detailed cleaning, professional cleaning for busy individuals.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (949) 342-0932

Customer Reviews and Sentiment:
Cleenora Maids and Cleaning Services has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback highlights the company’s attention to detail, professional attitude, and effectiveness in cleaning. Customers have appreciated friendly service that leaves their homes spotless.

Examples of positive reviews include:
“Fantastic experience! The cleaners were friendly and very detail-oriented.” – Rajesab Nadaf
“They showed up always on time and executed an incredible job.” – Julio Arechiga

Conversely, some complaints point to unsatisfactory cleaning and poor communication, impacting customer satisfaction.

Examples of negative reviews include:
“They didn’t even mop the floors or clean the windows.” – Ismael Ramos
“Tried calling them with no luck either.” – Luis Mata

Review Summary:
Positive Sentiments: Detail-oriented service, professionalism, friendly cleaners, punctuality, effectiveness in cleaning.
Negative Sentiments: Inconsistent cleaning, lapses in communication, failure to provide estimates.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, indicating a balance of customer satisfaction with some critical feedback.
Total Lead Smart Rating: 5.5/10, reflecting a moderate level of customer satisfaction amid notable complaints about service quality and communication issues.

Conclusion:
Cleenora Maids and Cleaning Services offers a valuable solution for those looking for reliable cleaning assistance in Laguna Niguel, CA. While many customers commend the company’s attention to detail and professionalism, potential clients should consider the mixed reviews and communication problems, which could affect their overall experience.