Green Frog House Cleaning in La Mesa, California 91942

Green Frog House Cleaning

7171 Alvarado Rd # 205, La Mesa, CA 91942

4.6 (113 reviews)

Overview:
Green Frog House Cleaning is a professional cleaning service located in La Mesa, California. Known for their thorough and reliable cleaning, they offer a range of services to cater to residential clients, particularly those seeking deep cleaning solutions.

Services Provided:
– Deep cleaning
– Regular house cleaning
– Residential cleaning
– Specialized cleaning for preparing homes for new arrivals (e.g., baby preparations)

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (888) 438-1781
Website: https://greenfrogcleaning.com/

Customer Reviews and Sentiment:
Green Frog House Cleaning has garnered a favorable average rating of 4.6 stars based on 113 reviews across various platforms.

Positive feedback emphasizes the professionalism, thoroughness, and friendly demeanor of the cleaning staff. Customers appreciate exceptional attention to detail and the ability of the team to alleviate cleaning burdens, especially for new parents.

Examples of positive reviews include:
“First professional cleaning ever, for me. Just what I needed.” – krrmcc _
“Another great cleaning job today by Green Frog.” – Tom Payne
“The team of 3 were prompt, so nice, went above and beyond.” – Kaleigh McLaughlin

However, there are negative sentiments highlighted in some reviews, particularly concerning a disappointing deep cleaning experience that did not meet customer expectations. The lack of organization and insufficient time allocation for cleaning has led to dissatisfaction for some clients.

One notable negative review states:
“We ended up very disappointed… they tried to upsell us. Horrible job. I do not recommend.” – Bailey O’Bannon

Review Summary:
Positive Sentiments: High professionalism, thorough cleaning, attention to detail, timely service, and good communication.
Negative Sentiments: Issues with service quality during deep cleaning, organizational problems, and upselling complaints.

Additional Ratings:
BirdEye: 4.6 stars based on 113 reviews, showcasing overall customer satisfaction but with some notable concerns.
Total Lead Smart Rating: 7.5/10. This rating reflects the strong positive sentiment from many clients against the backdrop of a few severe complaints that may affect potential customers’ perceptions.

Conclusion:
Green Frog House Cleaning appears to be a strong choice for house cleaning services in La Mesa, CA. They are particularly noted for their reliable and friendly service, making them a popular option among families preparing for significant life changes. However, potential clients should consider the occasional negative feedback on deep cleaning services when making their decision.

Member Since July 2024

Listing Id 54338

Contact Info

7171 Alvarado Rd # 205, La Mesa, CA 91942
(888) 438-1781
Lead Smart Rating :
7.5/10.0

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Listing location

7171 Alvarado Rd # 205, La Mesa, CA 91942

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Reviews

Bailey O'Bannon

a week ago

We were looking for a deep, ENTIRE house clean. We have a baby on the way, the house needs to be cleaned and I am heavily pregnant and wanted a cleaner house for baby’s arrival. Instead of a clean house, we ended up very disappointed. We were charged almost $400 for 2 hours of “cleaning”. The two women were nice but unorganized. They arrived late and told us that they would be here for 3 hours. 1 hour in, the woman said that she looked at her schedule wrong and that they only had 1 hour left. Mind you, they barely are finished cleaning the first SMALL rooms that they started in. In order to have them stay longer and finish what they were supposed to do, they tried to upsell us. Horrible horrible job. I do not recommend. The house was left in almost the same shape as when before they arrived. They did give us a $40 refund but that’s ridiculous considering we paid them for $400 for 2 hours of nothing.

krrmcc _

a month ago

First professional cleaning ever, for me. Just what I needed. Felt like a burden was lifted, and regular maintenance and upkeep will be much easier now. Shout out to Dia & Prisca for their excellent service.

Tom Payne

a month ago

Another great cleaning job today by Green Frog. And again.

Alyssa Broda

a month ago

I have a regular cleaner but when she is unavailable or schedules don’t align I can always count on someone equally as excellent.

Kaleigh McLaughlin

a month ago

First time Deep Cleaning experience after a thorough Google search for house cleaning in the La Mesa area. I’m so happy I found Green Frog. We have a baby on the way and I was looking for a good cleaning service to prep the house and then ongoing! The team of 3 were prompt, so nice, went above and beyond, cleaning ever nook and cranny and asked if there was anything else they could help with before they were due to leave! I’m so grateful to Green Frog for taking this off my plate before baby!

Oryan Infinity

2 months ago

Excellent cleaning service. Eddie was fantastic and the whole company communicates with kindness and integrity. Thank you for the cleaning

Katy Piper

2 months ago

Maria did an excellent job! I’m having her coming back next month!

Kelly Maclean

4 months ago

Great company! I have been using them for years and am always happy with the service. Eddie is awesome, always has a great attitude, and does a fantastic job leaving no spot uncleaned. Keep up the good work!!

Guru Tattoo

4 months ago

The best service in San Diego! Austin came over last time and was impeccable. I would definitely reccomend, honest, fair pricing and thorough!

Elizabeth Neal

5 months ago

I have been having Green Frog clean my home for over a year now and I have always been happy with their services. Maria did a wonderful job today, with great attention to detail.