Heavenly Cleaning Services in American Canyon, California 94503

Heavenly Cleaning Services

326 Kensington Way, American Canyon, CA 94503

4.5 (4 reviews)

Overview:
Heavenly Cleaning Services is a cleaning company located in American Canyon, CA, specializing in house cleaning services. With a focus on detailed cleaning practices, the company aims to provide a thorough and satisfactory experience for its clients.

Services Provided:
– Deep cleaning
– Bathroom cleaning
– Kitchen cleaning
– Living room and hallway mopping
– Dusting (available for an additional charge)

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (707) 805-6272

Customer Reviews and Sentiment:
Google Reviews: 4.5 stars based on 4 reviews.

Positive feedback emphasizes the detailed service provided, with specific appreciation for the thorough cleaning of bathrooms and attention to hard-to-reach areas.

Examples of positive reviews include:
“Amazing and detailed service” – Ry bigdog

The complaint mentioned a lack of comprehensive service regarding oven cleaning, windows, and dishes, leading to a mixed experience.

Example of a negative review:
“Overall, after writing this review, I’d say what she did clean, she did a great job! …the only reason she didn’t get 5 stars, is because I think dusting…are standard practice.” – Lacey Mahoney

Review Summary:
Positive Sentiments: Detailed cleaning, good communication with the client, thoroughness in cleaning tasks.
Negative Sentiments: Additional charges for standard services, unmet expectations for certain cleaning tasks such as dishes and dusting.

Additional Ratings:
BirdEye: 4.5 stars based on 4 reviews, reflecting a generally positive reception among customers.
Total Lead Smart Rating: 7.5/10. This rating is based on overall customer satisfaction, the quality of services provided, and minor complaints from clients regarding standard cleaning practices and unmet expectations.

Conclusion:
Heavenly Cleaning Services appears to be a solid choice for house cleaning in American Canyon, CA, noted for its attention to detail and thoroughness. Potential clients may want to clarify service specifics and additional charges to ensure a complete understanding of what is offered.

Member Since July 2024

Listing Id 53198

Contact Info

326 Kensington Way, American Canyon, CA 94503
(707) 805-6272
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

326 Kensington Way, American Canyon, CA 94503

Get Direction

Reviews

Ry bigdog

3 years ago

Amazing and detailed service

Lacey Mahoney

5 years ago

Its a rare treat for me to have someone else come clean my house. Ive been very sick the last couple months, so my house was quite messy! My boyfriends mom, being the beautiful person she is, set up heavenly services to come clean. For $200, in my 1,000 sq ft house, heres what i got: “A deep clean” 2 bathrooms cleaned including the lower cabinet, and the walls, (but no shower walls or windowsill I’m guessing its extra?) Kitchen counters wiped down Microwave (she didn’t charge me for that, but usually thats extra, which is standard) Living room, kitchen, and hallway(hallway normally is extra she informed me) mopped, 3x she went over it!! (i only go over it once, but i use a lot of elbow grease! ) which she also charges extra for, but didnt for me! She got down and mopped as far under the couches as she could. A solid 6 inches. What you need to pay extra for: Oven Windows and sills (I was unaware) Dusting (also unaware) i have a 3 shelf book case, 1 end table, and a coffee table, I’m curious how much. Wiping down dining room table, also curious how much. What she would not do: All i wanted was the sink full of dishes done. I offered “top dollar” which i would have paid the whole $200 for! Her response when i asked “ they’re like my least favorite thing to do, but i guess if you REALLY need them done ill do it” ( ill never make anyone do something they don’t want to do). Move any furniture. This is understandable! Liability, plus i don’t want anyone hurting themselves cleaning my house!!! If you want the underneath of something cleaned move it before she gets there. Put things back after moving them to clean the kitchen counter. Overall, after writing this review, thinking it all through, I’d say what she did clean, she did a great job! She asked if i was happy with my service, and it was fine. I appreciated her checking in about that. The only reason she didn’t get 5 starts, is because I think dusting, also the shower walls, stove top, (not oven) and dining table, (minus 1) are a standard practice. Also, i really really wanted my dishes done ☹️ (minus 1 more) I know most cleaning services don’t do this anymore. However, every business is different, and policy is policy. One last thing, people, DONT FORGET TO TIP YOUR CLEANERS!! . They provide a service, tipping isn’t required, but if they work hard, they deserve it! Thanks Trisha!