Helpful Housekeeping

Overview:
Helpful Housekeeping is a well-regarded house cleaning service located in Dothan, Alabama. The company provides a range of cleaning services tailored for both residential and moving scenarios, with a strong reputation for professionalism and quality.

Services Provided:
– Residential house cleaning
– Move-out cleaning
– Deep cleaning
– Organization services

Timings:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (334) 783-2554
Website: http://helpfulhousekeeping.com/

Customer Reviews and Sentiment:
Helpful Housekeeping has a strong rating of 4.4 stars based on 48 reviews across various platforms.

Positive feedback consistently highlights the company’s responsiveness, professionalism, and quality of work. Customers have expressed satisfaction with the thoroughness of the cleaning and the ability of the staff to meet specific needs.

Examples of positive reviews include:
“Definitely recommend this company & happy with their work!” – Jessica Barnes
“The deep clean was so well done I have requested weekly service.” – Dawn
“I would definitely recommend their cleaning services and will use them again.” – Natalie Cody-Sheffield

However, there is a notable complaint regarding a poor experience, reflecting a lack of professionalism.

An example of a negative review includes:
“Service was awful… I have a picture of one of the cleaners walking in my house with a cigarette hanging out of her mouth.” – Diana Chears

Review Summary:
Positive Sentiments: Professionalism, timely service, thorough cleaning, and responsiveness.
Negative Sentiments: Complaints about service quality and professionalism issues.

Additional Ratings:
BirdEye: 4.4 stars based on 48 reviews, showcasing a strong customer satisfaction level despite some concerns.
Total Lead Smart Rating: 8.0/10. This rating reflects overall customer satisfaction, the high number of positive reviews, and the single complaint noted, underscoring both strengths and areas for potential improvement.

Conclusion:
Helpful Housekeeping stands out as a reliable choice for cleaning services in Dothan, AL, recognized for their quality and professional approach. However, prospective clients should consider the mixed feedback, particularly regarding isolated service issues, before making a commitment.