Coverall of Washington in Tukwila, Washington 98188

Coverall of Washington

320 Andover Park E, Tukwila, WA 98188

3.6 (14 reviews)

Overview:
Coverall of Washington is a commercial cleaning service located in Tukwila, WA. They provide comprehensive cleaning solutions aimed at maintaining cleanliness and hygiene for various businesses.

Services Provided:
– Commercial cleaning
– Janitorial services
– Attention to detail in cleaning tasks
– Customized task management through cleaning log books
– Responsive customer service for additional needs

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (206) 575-3700
Website: https://www.coverall.com/locations/wa/seattle-support-center

Customer Reviews and Sentiment:
Coverall of Washington has a mixed reputation, reflected in their 3.6-star rating from 14 reviews across various platforms.

Positive feedback highlights the company’s attention to detail, professionalism, and outstanding service. Customers praised their responsiveness and the quality of cleaning.

Examples of positive reviews include:
“The cleaning crew has great attention to detail!” – Sales @TCE
“Coverall provided nothing but outstanding service to my company over the past year.” – Crystal Lockhart
“Orlando and his crew are honest & professional.” – Michelle Willow Hello

However, negative feedback stems from severe dissatisfaction with the service quality, customer service, and safety concerns regarding background checks for cleaners.

Examples of negative reviews include:
“This company is worthless! I would give them a zero rating if possible.” – joseph roberson
“Terrible service. Even worse customer service.” – Idriana Velez

Review Summary:
Positive Sentiments: Attention to detail, outstanding service, professional staff, good communication, and customization of services.
Negative Sentiments: Lack of quality control, poor customer service experiences, and safety concerns regarding background checks.

Additional Ratings:
BirdEye: 3.6 stars based on 14 reviews, which indicates a fair level of customer satisfaction but with notable concerns.
Total Lead Smart Rating: 5.5/10. This rating reflects a balance of strong positive feedback and significant issues regarding service consistency and customer care.

Conclusion:
Coverall of Washington offers valuable commercial cleaning services in Tukwila, WA, noted for their meticulous approach and high-quality cleaning. However, potential clients should consider the mixed reviews regarding service quality and customer support before engaging in their services.

Member Since July 2024

Listing Id 122593

Contact Info

320 Andover Park E, Tukwila, WA 98188
(206) 575-3700
Lead Smart Rating :
5.5/10.0

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320 Andover Park E, Tukwila, WA 98188

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Reviews

Sales @TCE

2 months ago

The cleaning crew has great attention to detail! I love the fact that they are just one phone away if there is anything I need to address. I also have a cleaning log book where I can leave notes. It’s very easy to add tasks that are outside the original scope of work.

2 months ago

Great service. 5 Stars!

Cathy Darrington

6 months ago

I really enjoy working for Coverall and the services they provide for the customers!

Crystal Lockhart

6 months ago

Coverall provided nothing but outstanding service to my company over the past year. They provide good quality, professional service for a great value. The communication and responsiveness of the management team is unmatched. Thankful for their outstanding service

Michelle Willow Hello

7 months ago

Coverall has been cleaning All 4 Maximum Impact Physical Therapy offices in Bellevue and Redmond for several years. They always do an amazing job!!!! Everything is cleaned immaculate above/beyond specification. Orlando and his crew are honest & professional. We have NEVER had issues with anything coming up missing or anyone going into unauthorized areas. If something is not right Orlando immediately makes it right without question. I would highly recommend Coverall to anyone.

Chevez Noir

a year ago

We have been with Coverall for over 5 years now for all of our company offices. Coverall has been an awesome company to deal with. Cathy is great and always does a wonderful job coordinating special services and following up with us so we don’t have to keep track of all of our janitorial projects. They always goes the extra mile to make sure all of our offices continue to look great. I can’t recommend them enough. Great company!

Rully “Rullas” Rully

3 years ago

The customer service is excellent. and satisfactory..

joseph roberson

4 years ago

This company is worthless! I would give the a zero rating if possible. A one star is too generous. Beware, that if you have issue the Corporate side will not assist you. Minh Lee allows cleaners come in that are not documented with a background check. NOT SAFE. 12 minutes of work this week, what a joke

Idriana Velez

4 years ago

We had Roger, the franchise owner of coverall in the Lakewood area, service my job. He signed in and out within 34 minutes and NOTHING was done. Toilet, floors, countertops, desk and more were still dirty. On top of that, he managed to mess up our door to the warehouse. When we called to complain, he showed up to the front door of our shop and became argumentative and disrespectful. Terrible service. Even worse customer service. I would give them a zero.

Red Fool

4 years ago

Over promised and under delivered, they gave us a good bid for lower costs but when the work needed to be done it was far from quality they promised.