Overview:
Mister Kleen Maintenance Company, Inc. is a family-owned commercial cleaning service located in Alexandria, VA. The company specializes in providing high-quality cleaning services with a focus on customer satisfaction and employee well-being.
Services Provided:
– Commercial cleaning
– Carpet cleaning
– High-security cleaning services
Timings:
Monday to Friday 8 AM to 6 PM
Contact Information:
Phone: (703) 719-6900
Website: http://www.misterkleen.com/
Customer Reviews and Sentiment:
Mister Kleen Maintenance Company has a rating of 4.1 stars based on 18 reviews across various platforms.
Positive feedback emphasizes the company’s great communication, excellent service, and the quality of work, particularly in carpet cleaning.
Examples of positive reviews include:
“Great communication and excellent service. Carpets look like new!” – Austin Carlson
“Great company to work for!” – Anne Menêses
“I enjoyed working for Mister Kleen… they are an excellent family owned business who takes pride in their work.” – Donna Husband
However, there are also notable complaints predominantly related to communication issues and employee experiences, with some reviewers highlighting nepotism and poor internal communication.
Examples of negative reviews include:
“I wish all the best as they pursue employment with this company… Never again will I ever waste my time!” – J Dix
“Don’t expect to be treated well if you work for this company.” – Isaiah Griff
Review Summary:
Positive Sentiments: Excellent communication, high-quality cleaning services, supportive work environment, and customer satisfaction.
Negative Sentiments: Poor internal communication, nepotism, and employee dissatisfaction regarding hiring practices.
Additional Ratings:
BirdEye: 4.1 stars based on 18 reviews, reflecting a mixture of positive experiences and complaints related to work culture.
Total Lead Smart Rating: 6.5/10, considering the overall positive sentiment from customers but acknowledging the significant concerns noted by some employees regarding management and communication.
Conclusion:
Mister Kleen Maintenance Company, Inc. appears to be a solid choice for commercial cleaning services in Alexandria, VA, with a reputation for good customer service and dedicated work ethics. However, potential customers should be aware of the mixed employee experiences and communication issues that might impact service delivery.
Member Since July 2024
Listing Id 119526