Elite Touch Cleaning Services in Charlotte, North Carolina 28273

Elite Touch Cleaning Services

7716 England St Suite B, Charlotte, NC 28273

4.8 (77 reviews)

Overview:
Elite Touch Cleaning Services is a commercial cleaning service located in Charlotte, NC. The company is known for its high standards and professional service, catering to various cleaning needs for properties in and around the Charlotte area.

Services Provided:
– Commercial cleaning
– Property management cleaning
– High-standard maintenance cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (704) 266-0623
Website: https://elitetouchcleaningservices.com/

Customer Reviews and Sentiment:
Google Reviews: 4.8 stars based on 77 reviews.

Positive feedback emphasizes the professionalism, responsiveness, and commitment to quality service from the team. Customers have particularly highlighted the effective communication and the ability of the staff to meet high standards.

Examples of positive reviews include:
“Tony and his team… are simply the best. Professional, responsive and knowledgeable.” – J
“Working with Tony and his team has been a pleasure… They are reliable, efficient, and consistently exceed expectations.” – Nina Henderson
“Amazing service!!! Tony is the best and can make anything happen for you!!” – Kyla Burks

Negative feedback points to poor employee treatment and communication issues. Some employees expressed dissatisfaction regarding management and organizational practices.

Examples of negative reviews include:
“DONT WORK HERE YOULL BE TREATED LIKE A SLAVE… 0 consideration for the employees well-being.” – Mickey de Mouse
“Horrible communication with employees. And, they broke a labor law.” – Laura Davis

Review Summary:
Positive Sentiments: Professionalism, exceptional customer service, responsiveness, high-quality cleaning standards.
Negative Sentiments: Issues with employee treatment, communication breakdown, and lack of consideration for staff welfare.

Additional Ratings:
BirdEye: 4.8 stars based on 77 reviews, aligning with the positive trends observed in customer feedback.
Total Lead Smart Rating: 8.1/10. This rating is reflective of the strong positive sentiment from clients regarding service quality and professionalism, tempered by the notable employee-related complaints that have been raised.

Conclusion:
Elite Touch Cleaning Services stands out as a reliable choice for commercial cleaning in Charlotte, NC, especially recognized for its exceptional quality and customer engagement. However, potential clients and employees alike should consider the indications of poor employee treatment before making their decisions.

Member Since July 2024

Listing Id 90926

Contact Info

7716 England St Suite B, Charlotte, NC 28273
(704) 266-0623
Lead Smart Rating :
8.1/10.0

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7716 England St Suite B, Charlotte, NC 28273

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Reviews

2 months ago

Tony and his team over at Elite are simply the best. Professional, responsive and knowledgeable. Elite is my right hand in my property management services and I would highly recommend them to anyone that is serious about keeping high standards in your home or community. Their services and team are quality!!! Thank you Elite team – let’s continue to do great work in Charlotte and the surrounding areas!

Nina Henderson

3 months ago

Working with Tony and his team at Elite Touch Cleaning Services has been a pleasure. Their commitment to doing a great job shines through in every interaction. After nearly a year of partnership, I can confidently say they are reliable, efficient, and consistently exceed expectations. Highly recommend!

Kyla Burks

3 months ago

Amazing service!!! Tony is the best and can make anything happen for you!! I have never had such good cleaning service and response time. Elite Touch genuinely cares and it shows through in all of their work.

Gabriel Leon

6 months ago

Excellent company and very professional

Shannon Hunter

a year ago

Absolutely love working with Tony! Communication is great and they also do a wonderful job! Highly recommended!

Mickey de Mouse

a year ago

DONT WORK HERE YOULL BE TREATED LIKE A SLAVE The employment here is terrible they treat you and work you like slaves absolutely 0 consideration for the employees well-being. The employees are all brainwashed and conditioned to work like slaves. I was too outgoing and bubbly for this job. This company made me feel like people like me aren’t welcomed.

Greg Cook

a year ago

Very professional and knowledgeable. Always going the extra mile to meet our expectations.

Star Star

a year ago

Have my personal information and never called me

Laura Davis

a year ago

Horrible communication with employees. And, they broke a labor law. Unhappy Labor Day wishes to them: Tony, Shannon, Mark, and Kossi (spelling?).

Dee Horne

2 years ago

I just to take this time and thank Miss Shannon Grayson this sweet lady took her time to go over all the job details, pay rate,parking,etc for the job I applied for she is the most sweetest NEW YORKER I’ve met since I married my husband but anyway if u need a job……PLEASE GO TO ELITE TOUCH..She’s the best recruiter u will ever meet….so that being said THANK U MRS SHANNON GRAYSON!!!!A-1 HANDS DOWN!!!!!!