Souza Services, LLC in Manchester-NH, New Hampshire 3104

Souza Services, LLC

100 W Clarke St, Manchester, NH 03104

4.7 (14 reviews)

Overview:
Souza Services, LLC is a commercial cleaning service based in Manchester, NH. The company specializes in providing thorough cleaning solutions for various environments, including construction sites and restaurants.

Services Provided:
– Commercial cleaning
– Deep cleaning
– Kitchen and restroom cleaning
– Office cleaning

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (603) 703-9933

Customer Reviews and Sentiment:
Souza Services has received positive reviews across various platforms:

Google Reviews: 4.7 stars based on 14 reviews.

Positive feedback emphasizes the team’s efficiency, attention to detail, and professional demeanor. Customers have praised the cleanliness achieved, especially in challenging environments such as construction sites and restaurants.

Examples of positive reviews include:
“Souza Services has been cleaning our workspace for just about a year… Our bathrooms have never been cleaner!” – Dawn Kipperman
“Everything is super clean and we are in great shape for our opening date!” – Alexandra Puglisi
“Simply said Amazing service!!! This team is efficient and thorough at deep cleaning.” – Wileen Charles

The complaint highlighted issues with incomplete cleaning, despite clear communication regarding the scope of work and upfront payment.

Review Summary:
Positive Sentiments: High-quality cleaning, professional and friendly staff, attention to detail, responsiveness, and good communication.
Negative Sentiments: Issues with incomplete cleaning and unresponsive customer service regarding follow-up requests.

Additional Ratings:
BirdEye: 4.7 stars based on 14 reviews, mirroring the positive sentiment found in Google reviews.

Total Lead Smart Rating: 8.2/10
This rating reflects a high level of customer satisfaction and quality of services offered, despite the isolated complaints regarding specific cleaning jobs and communication issues.

Conclusion:
Souza Services, LLC is a reliable choice for commercial cleaning in Manchester, NH, particularly noted for their thoroughness and professional conduct. However, potential clients should be aware of some isolated complaints regarding incomplete services before making a decision.

Member Since July 2024

Listing Id 94375

Contact Info

100 W Clarke St, Manchester, NH 03104
(603) 703-9933
Lead Smart Rating :
8.2/10.0

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Listing location

100 W Clarke St, Manchester, NH 03104

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Reviews

Dawn Kipperman

a year ago

Souza Services has been cleaning our workspace for just about a year. It is not easy keeping construction contractors’ offices clean – mud in the spring, dirt/dust in the summer and slop in the winter – all being dragged into the building. They do a great job (and they have their work cut out for them.) Our bathrooms have never been cleaner! Thanks for taking care of us, Sabrina and Ryan. We appreciate you!

Alexandra Puglisi

a year ago

Souza Services has been cleaning my restaurant for over a year now, and they have done an amazing job keeping our kitchen and dining areas clean and grease free! We are opening a second location, and Sabrina and Ryan did an incredible job deep cleaning the kitchen, restrooms, booths and tile floor. Everything is super clean and we are in great shape for our opening date!

Paul Haley

2 years ago

Hired them to clean a kitchen & bath on a rental property recently. Some of the areas were cleaned but many of the surfaces clearly were not washed at all. Very dissapointed in the work done especially when the scope was clearly communicated and bill paid upfront. Requests to finish the cleaning ($370 for kitchen and bath cleaning) have been ignored.

Alissandra Rodríguez-Murray

2 years ago

Sabrina and the team were very friendly and professional! I will definitely call for their help again. Really appreciated their accommodation and understanding with scheduling.

Wileen Charles

2 years ago

Simply said Amazing service!!! This team is efficient and thorough at deep cleaning. 180 degree difference. Would definitely recommend for the new year. The gift that keeps on giving, cleanliness!!!

Windham MD Esthetics

2 years ago

Highly recommend Souza Services! Very easy to communicate with and great work all around!

harry rees

2 years ago

Souza Services was responsive and very helpful. We had a tight timeline and some last minute obstacles that they were able to work through with us to see that the job was completed on time. I appreciated the attention to detail. Thanks for helping us out, we are really pleased with the results.

Suzanne Hebert

3 years ago

Excellent service! Very pleased with how clean everything is! Very detailed. And reasonable.

Kris White

3 years ago

As a prior Marine I understand the meaning of cleaning your area and making sure its spotless for inspection to be allowed to go out in town for the weekend rather than being stuck on base, After hiring a few companies to clean my place of living and not being completely satisfied I decided to try Souza Services. All i can say is that their work would pass a military inspection and then some! They were a more fair price than the competition and very respectful and asked more questions about what I would like cleaned than what I originally wanted. I will for sure be having them come through on a monthly basis for a routine cleaning now and am very glad I made the phone call and hope you all do the same.

Debbie K

3 years ago

They did a beautiful job. They’re a pleasure to deal with.