Quala

Overview:
Quala is a commercial cleaning service located in Midland, MI, specializing in the cleaning of tankers. The company operates a service site that offers convenient access for customers in need of tanker cleaning.

Services Provided:
– Tanker cleaning
– Parking area for trailers
– Driver’s lounge facilities (including restrooms, showers, vending machines)
– Transportation and logistics support

Timings:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (989) 495-0336
Website: https://facilities.quala.us.com/quala-9f3dbfaff1e0

Customer Reviews and Sentiment:
Quala has received mixed reviews across various platforms:
Google Reviews: 3.4 stars based on 35 reviews.

Positive feedback highlights the friendliness of the staff and the convenient location. Customers appreciate the efficient service and the quality of cleaning for tankers.

Examples of positive reviews include:
“Easy to get to, friendly staff, and in and out in no time.” – FireHawk425
“They were great; QC is lucky to use such a great wash location.” – David N Melinda Delgado

Conversely, negative feedback points to issues such as unclean parking conditions and poor customer service experiences.

Examples of negative reviews include:
“Most disgusting mud filled parking lot!” – Tom Donovan
“Don’t depend on this place for any needs.” – James Kennelly

Review Summary:
Positive Sentiments: Friendly staff, efficient service, and good cleaning quality.
Negative Sentiments: Issues with the parking lot conditions, customer service problems, and delays in service.

Additional Ratings:
BirdEye: 3.4 stars based on 35 reviews, reflecting similar trends of customer satisfaction alongside notable service complaints.
Total Lead Smart Rating: 5.6/10

This rating is based on the overall customer experience, encompassing both positive service feedback and recurring issues regarding cleanliness and customer support. While Quala offers valuable services for tanker cleaning, prospective customers should be mindful of the mixed reviews and concerning feedback before making a decision.

Conclusion:
Quala provides essential tanker cleaning services in Midland, MI, with a focus on efficiency and customer accessibility. However, potential clients should consider the mixed service reviews, particularly regarding the cleanliness of the parking area and instances of subpar customer service before choosing Quala for their cleaning needs.