My Cleaning Service

Overview:
My Cleaning Service is a commercial cleaning company located in Baltimore, MD. The company provides a range of cleaning services aimed at maintaining cleanliness and hygiene for various commercial spaces. It is known for its responsive service and a commitment to client satisfaction.

Services Provided:
– Commercial cleaning
– Client-focused service
– Dependable and responsive cleaning solutions

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (410) 889-0505
Website: http://www.mycleaningservice.com/

Customer Reviews and Sentiment:
My Cleaning Service has received a rating of 4.1 stars based on 18 reviews from various platforms.

Positive feedback highlights the company’s responsiveness, dependability, and employee-focused culture. Customers appreciate the quality of service and commitment to fulfilling client needs.

Examples of positive reviews include:
“I have worked with MCS for years and have never been disappointed.” – Gina Ramsey
“Very responsive. Dependable. Great job!” – Mark Quick
“They have a reputation for getting the job done, the right way, no matter what the challenge may be.” – Bennie Kovach

Negative feedback includes complaints about low pay and a challenging work environment mentioned by a few former employees.

Examples of negative reviews include:
“Worked there years ago pay was bad and they work you too hard for that little bit of money.” – Laetitia Turner
“Nice company to work for.” – Vincent (3-star review indicates mixed feelings)

Review Summary:
Positive Sentiments: Responsive service, dependable cleaning, employee care, and commitment to client satisfaction.
Negative Sentiments: Concerns regarding pay and work conditions from former employees.

Additional Ratings:
BirdEye: 4.1 stars based on 18 reviews, reflecting strong positive sentiments with some mixed feedback from former employees.
Total Lead Smart Rating: 7.5/10. This rating is based on the overall customer satisfaction, quality of services offered, and the balance between positive feedback and occasional complaints.

Conclusion:
My Cleaning Service stands out as a reliable choice for commercial cleaning services in Baltimore, MD. While they receive praise for their responsiveness and quality of work, potential clients should take note of the mixed reviews regarding employee experiences, which could reflect organizational culture.