Jani-King of Lexington

Overview:
Jani-King of Lexington is a commercial cleaning service located in Lexington, Kentucky. The company specializes in providing comprehensive cleaning solutions for businesses, with a strong focus on maintaining cleanliness and hygiene in commercial spaces.

Services Provided:
– Regular office cleaning
– Deep cleaning services
– Floor care
– Disinfecting services
– Customer-focused cleaning customization

Timings:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (859) 523-4311
Website: https://www.janiking.com/jani-king-of-lexington-commercial-cleaning/

Customer Reviews and Sentiment:
Jani-King of Lexington has a positive reception across various review platforms:

Google Reviews: 4.5 stars based on 11 reviews.

Positive feedback emphasizes the professionalism, responsiveness, and quality of cleaning services. Customers appreciate the company’s focus on customer service and flexibility.

Examples of positive reviews include:
“Great to work with!” – James Tyler Whitaker
“Outstanding, professional service.” – Scott Denny
“We are very happy with our Jani-King cleaning service!” – Natalie Land

The negative feedback highlighted issues regarding contract cancellation policies, with one customer expressing frustration over the difficulty in ending services without strict adherence to contractual terms.

Negative review example:
“Be very careful and read your contract… Not a good way of doing business.” – Dennis Steffey

Review Summary:
Positive Sentiments: Professional service, responsiveness, quality of work, customer-driven approach, strong relationships with clients.
Negative Sentiments: Strict contract cancellation policies, confusion about service termination.

Additional Ratings:
BirdEye: 4.5 stars based on 11 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): No rating reported; hence, not applicable.
Total Lead Smart Rating: 8.1/10 based on overall customer satisfaction, quality of services, and minor issues with contract policies.

Conclusion:
Jani-King of Lexington is a dependable choice for commercial cleaning services, revered for their professionalism and quality of work. However, potential clients should be aware of the strict contract policies before engaging with the company.