ServiceMaster Green of Des Moines

Overview:
ServiceMaster Green of Des Moines is a commercial cleaning service located in Urbandale, IA. The company specializes in providing cleaning solutions for businesses and has been recognized for its extensive experience in the commercial cleaning industry.

Services Provided:
Commercial cleaning, carpet cleaning, janitorial services

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (515) 255-7775
Website: https://www.servicemasterclean.com/servicemaster-green-of-des-moines/

Customer Reviews and Sentiment:
ServiceMaster Green of Des Moines has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 7 reviews.

Positive feedback highlights the friendliness, good communication, and efficiency of the staff. Customers appreciated the quality of the cleaning service provided.

Examples of positive reviews include:
“Brett was great to work with. Friendly, he communicated well what to expect and efficient.” – Sarah Powell
“They are extremely professional, responsive, and honest.” – Bradley Pewick

Negative feedback emphasizes issues with rude supervisors and poor employee treatment, leading to significant dissatisfaction among some customers.

Examples of negative reviews include:
“Do not work or hire this company for anything. Their supervisors are rude.” – Erik S.
“If you like being taken advantage of working long hours…” – Garret Miller

Review Summary:
Positive Sentiments: Friendly and efficient staff, good communication, high-quality cleaning services, professionalism.
Negative Sentiments: Poor management, rude supervisors, employee mistreatment.

Additional Ratings:
BirdEye: 3.3 stars based on 7 reviews, reflecting similar trends of customer satisfaction mixed with significant complaints.
Total Lead Smart Rating: 4.0

This rating considers the overall customer satisfaction and the balance of positive and negative feedback, with professional service somewhat offset by management issues and employee treatment concerns.

Conclusion:
ServiceMaster Green of Des Moines offers reliable commercial cleaning services, appreciated for their quality work and friendly staff. However, potential clients should be aware of the mixed reviews regarding management practices and employee treatment before making a decision.