Hoodz of Central Iowa

Overview:
Hoodz of Central Iowa is a commercial cleaning service located in Des Moines, Iowa. The company specializes in cleaning kitchen exhaust systems, hoods, and other commercial kitchen equipment to ensure a safe and clean environment for businesses.

Services Provided:
– Commercial kitchen cleaning
– Kitchen hood cleaning
– Exhaust system cleaning
– Deep cleaning services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (515) 642-1648
Website: www.hoodzinternational.com/central-iowa

Customer Reviews and Sentiment:
Hoodz of Central Iowa has received mixed reviews across various platforms, holding an average rating of 4.1 stars based on 14 reviews.

Positive feedback highlights the professionalism of the crew, their punctuality, and the quality of work performed.

Examples of positive reviews include:
“Nice crew they were on time and got the job done pretty good.” – Hans Gutierrez
“Great service; timely, does it right the first time and doesn’t make a mess on the room.” – Christian Murray
“Wondful employees!” – Gina Paine (Sweetheart)

In contrast, several complaints point to issues with reliability and service quality under new management, with instances of poor communication and job execution.

Examples of negative reviews include:
“Now, they don’t show and no call. Left me sitting, after hours, waiting.” – Dan Heitzman
“Horrible service, couldn’t be worse.” – Nick Stiles

Review Summary:
Positive Sentiments: Professional crew, timely service, thorough cleaning, and friendly employees.
Negative Sentiments: Issues with reliability, poor communication, and inconsistent service quality.

Additional Ratings:
BirdEye: 4.1 stars based on 14 reviews, reflecting similar trends in customer satisfaction with some significant concerns raised.

Total Lead Smart Rating: 5.5/10
This rating is based on the average customer satisfaction, quality of service provided, and the prevalence of unresolved complaints regarding reliability under the new management. While many customers have had positive experiences, the negative feedback highlights critical areas needing improvement.

Conclusion:
Hoodz of Central Iowa appears to offer valuable commercial cleaning services, particularly in the realm of kitchen exhaust and hood cleaning. However, potential clients should take note of the mixed reviews and reported issues with reliability, especially after changes in ownership, before making a hiring decision.