Overview:
Office Pride Commercial Cleaning Services of Cedar Rapids is a commercial cleaning service located at 710 32nd Ave SW, Cedar Rapids, IA. The company specializes in providing professional cleaning services tailored for businesses, emphasizing high standards of cleanliness and customer satisfaction.
Services Provided:
– Commercial cleaning
– Deep cleaning
– Routine maintenance
– Customized cleaning solutions
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (319) 220-0850
Website: https://officepride.com/cedar-rapids/
Customer Reviews and Sentiment:
Office Pride has received mixed reviews across various platforms:
Google Reviews: 3.1 stars based on 35 reviews.
Positive feedback highlights the company’s professionalism, thoroughness, and excellent customer service. Customers appreciate the attention to detail and the friendly demeanor of the staff.
Examples of positive reviews include:
“Wonderful company. The new owners are so sweet and caring.” – Marah Sharairi
“You can absolutely rely on them to give you the best service.” – sara elhattab
“Their performance exceeded my expectations with their swift and thorough approach to cleaning.” – Seif Bakry
However, there are significant complaints regarding communication, training, and employee treatment, leading to customer dissatisfaction and frustration.
Examples of negative reviews include:
“Little training. Terrible communication.” – Kassandra Rogan
“These people are bogus don’t ever work for them.” – Samantha Watson
Review Summary:
Positive Sentiments: Professionalism, timely service, attention to detail, excellent customer service, and a caring approach from owners.
Negative Sentiments: Poor employee training, lack of communication, low salaries, and unresolved complaints from past employees.
Additional Ratings:
BirdEye: 3.1 stars based on 35 reviews, indicating a similar pattern of satisfaction with some notable issues.
Total Lead Smart Rating: 6.0
Conclusion:
Office Pride Commercial Cleaning Services of Cedar Rapids shows potential with its dedicated team and positive service experiences. However, prospective clients and employees should be aware of the mixed reviews, particularly regarding training and communication issues, which could affect their overall experience.
Member Since July 2024
Listing Id 72975