Jani-King of Macon | Janitorial & Commercial Cleaning Services in Macon, Georgia 31202

Jani-King of Macon | Janitorial & Commercial Cleaning Services

544 Mulberry St #418, Macon, GA 31202

4 (10 reviews)

Overview:
Jani-King of Macon is a commercial cleaning service located in Macon, GA. The company specializes in janitorial and cleaning services, catering primarily to businesses looking for professional cleaning solutions.

Services Provided:
– Commercial cleaning
– Office cleaning
– Janitorial services
– Professional cleaning staff

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (478) 314-3940
Website: https://www.janiking.com/commercial-cleaning/macon/

Customer Reviews and Sentiment:
Jani-King of Macon has an average rating of 4.0 stars based on 10 reviews across various platforms.

Positive feedback highlights the company’s professionalism, timely service, and immediacy in resolving issues. Customers have appreciated the pride taken by staff in their work and the effectiveness of the cleaning services.

Examples of positive reviews include:
“They do an amazing job! Always professional and on time.” – Lisa Marie Barry
“The franchise owners and regional office take great pride in making sure clients are satisfied.” – Todd Stringer

However, there have been significant complaints regarding inconsistency in service quality, lack of professionalism, and poor customer service when addressing issues.

Examples of negative reviews include:
“We hired this company to clean our offices. At times, I was pleased at other times I was appalled at the lack of professionalism.” – Shannon Battle

Review Summary:
Positive Sentiments: Professional service, timely responses, effective cleaning.
Negative Sentiments: Inconsistent service quality, unprofessional behavior from staff, poor handling of complaints.

Additional Ratings:
Google Reviews: 4.0 stars based on 10 reviews, indicating a balance of satisfaction but also notable dissatisfaction among some customers.
Total Lead Smart Rating: 6.5/10 (Reflecting both high customer satisfaction in some instances and significant complaints about services.)

Conclusion:
Jani-King of Macon appears to be a reliable option for commercial cleaning services in Macon, GA, with many satisfied customers praising their professionalism and effectiveness. Nonetheless, potential clients should be cautious of the inconsistent service experiences reported by others.

Member Since July 2024

Listing Id 69860

Contact Info

544 Mulberry St #418, Macon, GA 31202
(478) 314-3940
Lead Smart Rating :
6.5/10.0

Get A Quote Claim

Listing location

544 Mulberry St #418, Macon, GA 31202

Get Direction

Reviews

Lisa Marie Barry

2 months ago

They do an amazing job! Always professional and on time. Any issue they are taken care of immediately. We highly recommend.

Todd Stringer

6 months ago

The franchise owners and regional office take great pride in making sure clients are satisfied.

Trinity Luccketta

7 months ago

Great service!

tina robinson

3 years ago

I love working with Mrs. Tara Woody I’m one of her employee. We work as a team to get the job done effectively. I’m proud to work with her and for Jani-King.. Thank you..

Shannon Battle

4 years ago

We hired this company to clean our offices. At times, I was pleased at other times I was appalled at the lack of professionalism. Several times, the person cleaning one office failed to show up. When he did show up, he didn’t do a stellar job. We sent correspondence detailing our complaints to the franchise owner. After this happened, we actually caught him sleeping in our waiting room. We sent a picture to Jani-King. After this, we cancelled the contract for the last month and cleaned the office ourselves, but Jani-King decided that we should still have to pay the remainder of our contract – despite the fact that they literally slept on the job – stating that notice to the franchise owner didn’t constitute notice to Jani-King! Unfortunately, our other office is still under a contract. Rest assured we will be cancelling as soon as this contract is up. This company is too inconsistent for me.