Coverall of Palm Beach

Overview:
Coverall of Palm Beach is a commercial cleaning service located in West Palm Beach, Florida. The company focuses on providing high-quality janitorial services for businesses and has garnered attention for its cleaning solutions and franchising opportunities.

Services Provided:
– Commercial cleaning
– Janitorial services
– Cleaning for businesses

Timings:
Monday to Friday: 9 AM to 5 PM

Contact Information:
Phone: (561) 732-3100
Website: https://www.coverall.com/locations/fl/palm-beach-support-center?utm_source=gbp&utm_term=palm-beach

Customer Reviews and Sentiment:
Coverall of Palm Beach has received a mixed response from customers across various platforms:

Google Reviews: 3.8 stars based on 13 reviews.

Positive feedback highlights the company’s effectiveness in cleaning services and good customer service. Customers appreciate the professionalism and quality of the work provided.

Examples of positive reviews include:
“Great janitorial commercial cleaning company!” – jessica morales
“Really good cleaners” – Norman Flores
“Excellent cleaning service.” – Jessie Lindsey

However, there is a significant complaint regarding the company’s customer service. One reviewer expressed dissatisfaction with poor communication and service delivery.

A negative review notes:
“Very Poor customer service and satisfaction… waste of my time and waste of expense.” – Jay Ed

Review Summary:
Positive Sentiments: High-quality cleaning services, professionalism, opportunities for business start-ups, and strong customer service.
Negative Sentiments: Poor customer service, issues with compliance to service agreements, and lack of timely communication.

Additional Ratings:
BirdEye: 3.8 stars based on 13 reviews, reflecting similar trends in customer satisfaction with a balance of positive experiences and notable complaints.
Total Lead Smart Rating: 6.5/10. This rating takes into account the overall customer satisfaction, quality of services, while highlighting issues with customer service that could deter potential clients.

Conclusion:
Coverall of Palm Beach appears to be a viable option for businesses in need of commercial cleaning services. While many customers commend their effectiveness and professionalism, potential clients should be aware of the mixed reviews, particularly concerning customer service issues before making a decision.