Overview:
Performance Environmental Services, LLC is a commercial cleaning service based in New Haven, Connecticut. The company provides various cleaning services tailored for commercial clients and has established a presence in the area.
Services Provided:
– Commercial cleaning
– Mold remediation (inquired by a customer)
– Customer service
Timings:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (203) 624-3200
Website: http://peservicegroup.com/
Customer Reviews and Sentiment:
Performance Environmental Services, LLC has received mixed reviews across platforms:
Google Reviews: 3.9 stars based on 17 reviews.
Positive feedback highlights the company’s friendly customer service and hardworking staff. Customers appreciate the attention to service and the quality provided.
Examples of positive reviews include:
“I went the other day for an application… the attention and service was 10/10.” – Christian Gomez
“They are very friendly in customer service.” – VERONICA TATIANA GONZALEZ
“Mr. Rojas team is hard working and provides quality.” – Linda Munoz
Negative sentiments focus on issues with communication and experiences with unprofessional behavior from some employees.
The complaints mention incidents of bullying and unreliability in communication with former employees or clients.
Review Summary:
Positive Sentiments: Friendly customer service, hardworking staff, good attention to service quality.
Negative Sentiments: Experiences of unprofessional behavior, unreliability in communication, and incidents with staff attitude.
Additional Ratings:
BirdEye: 3.9 stars based on 17 reviews, reflecting a mix of customer satisfaction with noted concerns.
Total Lead Smart Rating: 5.5/10, which considers the overall customer satisfaction, the quality of services, and prominent issues indicated in reviews. This score reflects a balance between positive customer experiences and significant concerns raised.
Conclusion:
Performance Environmental Services, LLC offers a reliable choice for commercial cleaning services in New Haven, CT, with commendable customer service and hard-working staff. However, potential clients should be mindful of the mixed reviews regarding staff behavior and communication issues before proceeding.
Member Since July 2024
Listing Id 60164