Silvia’s Cleaning Company Inc.

Overview:
Silvia’s Cleaning Company Inc. is a residential and commercial cleaning service located in Goleta, CA. The company offers a range of cleaning services aimed at both homes and businesses, with a focus on providing efficient and thorough cleaning solutions.

Services Provided:
– House cleaning
– Commercial cleaning
– Deep cleaning
– Regular maintenance cleaning

Timings:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (805) 682-6141
Website: http://www.silviascleaning.net/

Customer Reviews and Sentiment:
Silvia’s Cleaning Company Inc. has garnered mixed reviews across different platforms:

Google Reviews: 3.3 stars based on 10 reviews.
Positive feedback highlights the efficiency and thoroughness of the cleaning staff. Customers appreciated timely service and responsiveness from management, especially when resolving issues.

Examples of positive reviews include:
“The two ladies that came did an excellent job. They were efficient and thorough.” – Marsha Layman
“Great cleaning. Any issues I had were rectified by management.” – Raymond “Ray L” Linares

However, there are significant negative sentiments regarding the quality of cleaning, with complaints about unprofessional behavior and poor service leading to customer dissatisfaction.

Examples of negative reviews include:
“Wow, I could have wiped the hair off the toilet and floor… It honestly didn’t look like they did much at all.” – Rob Sporrer
“Dont waste your money or your time. they are scammers.” – Amina

Review Summary:
Positive Sentiments: Efficient service, thorough cleaning, responsive management.
Negative Sentiments: Poor service quality, unprofessional behavior noted, customer dissatisfaction.

Additional Ratings:
BirdEye: 3.3 stars based on 10 reviews, reflecting a similar trend of mixed customer satisfaction.
Total Lead Smart Rating: 5.0/10. This rating considers the overall customer satisfaction, quality of services, and significant negative feedback regarding service quality. While some customers have had positive experiences, the recurring complaints about professionalism and service delivery contribute to a balanced but cautious rating.

Conclusion:
Silvia’s Cleaning Company Inc. offers a variety of cleaning services in Goleta, CA, and has a mix of positive and negative customer feedback. While some clients have expressed satisfaction with the efficiency and responsiveness of the team, others have raised significant concerns regarding service quality and professionalism. Potential customers should weigh these varied experiences before deciding to engage their services.