Big Green Cleaning Company in Goleta, California 93111

Big Green Cleaning Company

5551 Ekwill St, Goleta, CA 93111

3.3 (25 reviews)

Overview:
Big Green Cleaning Company is a commercial cleaning service located in Goleta, CA. The company offers various cleaning solutions, targeting both residential and commercial clients in the local area.

Services Provided:
– Commercial cleaning
– Residential cleaning
– Thorough cleaning services
– Maintenance of public restrooms

Timings:
Monday to Friday, 9 AM to 5 PM.

Contact Information:
Phone: (805) 692-1000
Website: http://biggreenclean.com/

Customer Reviews and Sentiment:
Big Green Cleaning Company has received mixed reviews, reflected by a total rating of 3.3 stars based on 25 reviews.

Positive feedback emphasizes the company’s exceptional customer service and the quality of work performed by staff members.

Examples of positive reviews include:
“Great customer service, amazing staff and they do an amazing job!” – James Brandeland
“It has been over a year that Green has began cleaning my home in Santa Barbara… I am extremely happy with their thorough work.” – Mishael Lucas

However, there are significant complaints regarding the quality of services, with several customers expressing dissatisfaction about the cleanliness and professionalism of the staff.

Negative feedback includes:
“These guys are apparently paid to maintain the restrooms… The quality of work or care is atrocious.” – Mason Street Gallery
“Company can’t do anything right at all, can’t do any cleaning at all.” – Isaac

Review Summary:
Positive Sentiments: Excellent customer service, thorough cleaning, and satisfaction with specific staff members.
Negative Sentiments: Poor quality of work, recurring issues with cleanliness, and complaints about employee negligence.

Additional Ratings:
BirdEye: 3.3 stars based on 25 reviews, indicating a trend of mixed customer satisfaction.
Total Lead Smart Rating: 4.5/10, reflecting the blended feedback received from various sources. The business shows potential with some positive sentiments but struggles with significant complaints regarding service quality.

Conclusion:
Big Green Cleaning Company offers a range of cleaning services in Goleta, CA, and while some clients have praised their customer service and thorough work, numerous reviews highlight serious concerns regarding cleanliness and professionalism. Potential customers should weigh these mixed reviews and the significant issues raised before deciding to engage their services.

Member Since July 2024

Listing Id 52694

Contact Info

5551 Ekwill St, Goleta, CA 93111
(805) 692-1000
Lead Smart Rating :
4.5/10.0

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5551 Ekwill St, Goleta, CA 93111

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Reviews

Dan Bulgin sr

3 weeks ago

I watched a worker every time I drove by he was on his phone

Guadalupe Lara

a month ago

This is a company that provides cleaning services

Ernestina Hernández

5 months ago

Gooood

Isaac

7 months ago

Company cant do anything right at all, cant do any cleaning at all. Was hired for years and blamed contractor for all the left over dirt

Mishael Lucas

9 months ago

It has been over a year that Green has began cleaning my home in Santa Barbara. Tami and Abigail have consistently done super job. I am extremely happy with their thorough work at my home.

Mason Street Gallery

a year ago

These guys are apparently paid to maintain the restrooms in the building. The quality of work or care is atrocious and mediocre at best. Trashcans overflowing onto the floor with paper towels, sanitary pad liners, toilet paper and trash. Entry rug is never shook out or even swept let alone vacuumed. We have been here for years and this is the consistent quality of work. Paper products like toilet paper and paper towels are regularly empty and When the paper products are stocked they are not even put into the dispenser just left on the back of the toilet.

gloria tatley

a year ago

Worst co ever & expensive. Stole & disposed of neighbors property evidence but no compensation

James Brandeland

a year ago

Great customer service, amazing staff and they do an amazing job!

Nihar Pol

a year ago

Standard charge for 1 bedroom is $400 and 2 bedroom is $600. Unit was not cleaned to that level either.

Julia Brown

2 years ago

This “green” company dumps all their waste water, and cleaning detergents directly into the storm drains after every cleaning, which is illegal and disrespectful. I’ve called twice to complain but their employees obviously do not care enough to change what they do when their boss isn’t looking. It’s illegal for me to even hose down the sidewalk yet they dump everything into the storm drains which goes directly to the ocean. I’m going straight to the city to complain now about their illegal dumping. Nothing green about that.