Overview:
Tulsa Clean Team is a cleaning service based in Owasso, Oklahoma, specializing in residential and commercial cleaning. They have been serving the community for several years and pride themselves on providing quality cleaning solutions, including deep cleaning services tailored to clients’ needs.
Services Provided:
– Residential cleaning
– Deep cleaning
– Office cleaning
– Move-in/move-out cleaning
– Pet hair removal
Timings:
Monday to Saturday, 9 AM to 5 PM
Contact Information:
Phone: (918) 378-7587
Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 11 reviews.
Positive feedback highlights the team’s quality of work, professionalism, and ability to handle specific cleaning challenges, especially in homes with pets.
Examples of positive reviews include:
“I have actively used their services for almost 10 years! They have always provided quality work for an affordable price!” – Candice Hancock
“They keep our office sparkly!” – Debbie Wakley-Veale
“Very professional and great team!” – Kari Sumpter
Negative sentiments revolve around communication issues and missed appointments, particularly frustrations regarding scheduling and the quality of deep cleaning performed.
Examples of negative reviews include:
“When the crew got there I was told they could not finish my house and they wanted more money.” – Geronimo Cantu
“No call no show very unprofessional have had this appointment scheduled for two weeks just for them to not show up.” – Elizabeth Johnson
Review Summary:
Positive Sentiments: Quality cleaning, professionalism, accommodating staff, and good customer service.
Negative Sentiments: Scheduling issues, missed appointments, and dissatisfaction with deep cleaning services.
Additional Ratings:
BirdEye: 4.0 stars based on 11 reviews, aligning with the feedback seen on other platforms.
Total Lead Smart Rating: 6.3/10. This rating reflects a generally positive sentiment from numerous satisfied customers balanced against communication and scheduling complaints that have led to customer dissatisfaction.
Conclusion:
Tulsa Clean Team appears to offer reliable cleaning services with a strong reputation for quality work and professionalism in Owasso, OK. However, potential clients should note the complaints regarding appointment scheduling and inconsistencies in service to make an informed decision.
Member Since July 2024
Listing Id 103259