Spotless Professional Cleaning Service in Lima, Ohio 45801

Spotless Professional Cleaning Service

768 N Main St #4, Lima, OH 45801

3.7 (13 reviews)

Overview:
Spotless Professional Cleaning Service is based in Lima, Ohio, providing a variety of cleaning services. The company focuses on delivering professional cleaning solutions to both residential and commercial clients, with a commitment to attention to detail and customer satisfaction.

Services Provided:
– Residential cleaning
– Carpet cleaning
– Deep cleaning
– Move-out cleaning

Timings:
Monday to Sunday, 9 AM to 6 PM

Contact Information:
Phone: (567) 289-3287
Website: http://www.spotlesscleaningpros.com/

Customer Reviews and Sentiment:
Spotless Professional Cleaning Service has received mixed reviews across platforms:

Google Reviews: 3.7 stars based on 13 reviews.

Positive feedback emphasizes the professionalism, thoroughness, and high-quality service provided by the cleaning crew. Customers have appreciated the attention to detail and the efforts made by the staff.

Examples of positive reviews include:
“Very professional and went above and beyond.” – Allison Sciranka
“Matt is super easy to work with and did a fantastic job!” – Emily Rose
“I highly recommend them. They are always on time!” – Dr. Jeffrey France MA, Ph.D.

Conversely, several negative reviews highlight dissatisfaction with the overall quality of service, including accusations of racism, poor service quality, and high pricing.

Examples of negative reviews include:
“Awful job. Never will I hire them again.” – ACE
“Overpriced, left marks on the wall… terrible company.” – Vitaly Kov
“Showed up with Dollar General supplies and did almost none of the work.” – The Automotive Masochist

Review Summary:
Positive Sentiments: Professionalism, thorough attention to detail, high-quality service, punctuality, and customer satisfaction.
Negative Sentiments: Poor service quality, high prices, questionable service practices, and unresolved complaints.

Additional Ratings:
BirdEye: 3.7 stars based on 13 reviews, indicating a divergence in customer experiences.
Total Lead Smart Rating: 5.2/10. This rating reflects the overall customer satisfaction, highlighting both the positive experiences noted by some clients and the severe issues raised by others. The mix of praise and criticism suggests that while some clients find value, the negative experiences significantly impact the overall reputation.

Conclusion:
Spotless Professional Cleaning Service has potential as a cleaning provider in Lima, OH, noted for its professionalism and detail-oriented service. However, prospective clients should be aware of the mixed reviews and significant complaints regarding service quality before making a hiring decision.

Member Since July 2024

Listing Id 101485

Contact Info

768 N Main St #4, Lima, OH 45801
(567) 289-3287
Lead Smart Rating :
5.2/10.0

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Listing location

768 N Main St #4, Lima, OH 45801

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Reviews

ACE

2 months ago

They did an awful job. Never Never Never will I hire them again. Also they are racist.

Vitaly Kov

9 months ago

Overpriced, left marks on the wall from their equipment. I left pictures online, they go to great extent removing negative reviews, terrible company. Can’t believe they still exist

The Automotive Masochist

2 years ago

Unfortunately I hired Spotless Cleaning to do a “deep clean” on my house. After spending nearly $400 up front to hire them, they showed up with a bunch of Dollar General cleaning supplies and not even a vacuum cleaner. They did almost none of the work that they promised and when I sent Matt pictures, he acted as if I was making it up. He agreed to refund me $100 dollars for my trouble. Do yourself a favor and hire someone else.

David Schick

2 years ago

They do a good job cleaning my house would recommend to anyone needing cleaning services done.

Allison Sciranka

3 years ago

I reached out to this company , my parents needed their carpets cleaned. They showed up on time, very professional and went above and beyond. I highly recommend this company if you need your carpets cleaned !!!

Emily Rose

4 years ago

Great experience with Spotless! Matt is super easy to work with and did a fantastic job! He made my carpet look great and ready for showings. Did an awesome job on my wicked stairs and cleaned up my basement for me. Would recommend Spotless for any cleaning needs! Thanks again Matt!

Dr. Jeffrey France MA, Ph.D.

4 years ago

What can you say about PERFECT?!! Matt and his crew come in like a group on a mission. They Always ask what needs done. Prior to showing up. On Time!! ( Always on time!!) Professional. But are like having really clean close friends over. LOL 👍After they leave. I’m always afraid to touch anything, It’s so SPOTLESS!!! True to their name. I Never give reviews. But for Spotless Professional Cleaning I highly recommend them. ( Seriously. Who ever cleans for you now. Get rid of them. And go with SPOTLESS!!!)

Rachel Kaser

4 years ago

I can’t leave enough AMAZING comments about this company. They did a move out clean for a three-story home. There was an impeccable attention to detail, not one dust bunny left behind. I would definitely recommend this company to anyone who would ask! Great job Spotless!

Derek Dukes

5 years ago

We have been using Spotless for over a year, they clean 7 days a week. The quality is very consistent, but when there is an issue Matt is always there to correct it! We haven’t been this happy with a cleaning service in 15 years.