Junction cleaning services

Overview:
Junction Cleaning Services is a cleaning service company located in Aurora, Colorado. They are known for providing a range of cleaning services, including regular house cleaning and deep cleaning, especially after home renovations.

Services Provided:
– Regular House Cleaning
– Deep Cleaning
– Cleaning Post-Renovation
– Pet Hair Removal

Timings:
Monday to Friday 9 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (720) 692-2380
Website: http://www.junctioncleaningservices.com/

Customer Reviews and Sentiment:
Junction Cleaning Services has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 8 reviews.

Positive feedback emphasizes the efficiency, punctuality, and quality of the cleaning. Customers have appreciated the team’s hard work, especially in busy households.

Examples of positive reviews include:
“Nora is quick and effective.” – Kathryn Gendall
“They worked hard and efficient! It is an amazing feeling to walk into an amazingly clean house.” – Theresa McDowell
“Always on time…a tough job with my pets, but they do it well.” – Barbara Penny

However, there are notable negative sentiments regarding unprofessionalism and lack of communication, especially in cases where follow-ups were needed after damage occurred during cleaning.

Examples of negative reviews include:
“Nora did a good job cleaning, but did not follow through when she broke our microwave.” – Sidonya Fulton
“Very unprofessional! Charged me $75 for two hours and fifteen minutes…she will never clean my house again!” – Patricia Ramsey
“Lack of respect for my time and failure to communicate…extremely rude.” – Jane H

Review Summary:
Positive Sentiments: Efficient service, hard work, punctuality, detailed cleaning, good with pets.
Negative Sentiments: Issues with follow-through on damages, unprofessionalism, poor communication.

Additional Ratings:
BirdEye: 3.4 stars based on 8 reviews, reflecting similar trends with customer satisfaction intermingled with complaints about professionalism.
Total Lead Smart Rating: 5.2/10. This score accounts for the overall performance of the company, with a mix of positive experiences overshadowed by significant complaints regarding communication and professionalism.

Conclusion:
Junction Cleaning Services provides effective cleaning solutions in Aurora, CO, with notable strengths in efficiency and thorough cleaning. However, potential customers should be cautious due to a series of negative experiences related to communication and professionalism, which may impact the overall reliability of the service.