Certified Green Carpet Cleaning

Overview:
Certified Green Carpet Cleaning is a professional carpet cleaning service located in Lake Stevens, WA. The company is known for its prompt service and exceptional cleaning quality, focusing on providing a green and environmentally friendly cleaning option for residential carpets.

Services Provided:
– Carpet cleaning
– Residential carpet treatments
– Pet odor removal
– Stain removal

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (425) 971-4153
Website: http://certifiedgreenwa.com/

Customer Reviews and Sentiment:
Certified Green Carpet Cleaning has received predominantly positive feedback from its customers, reflected in a high overall rating.

Google Reviews: 4.8 stars based on 80 reviews.

Positive feedback emphasizes the company’s punctuality, fast and effective service, and ability to deliver outstanding results. Customers frequently commend the professionalism of the staff.

Examples of positive reviews include:
“This was a great experience… The work was done fast and the results incredible.” – Sandra Herrera
“Called Monday morning… Great response and great work!” – Enrique Ledesma
“Francisco definitely goes above and beyond!” – Daysi Rodriguez

However, there was a negative review regarding customer service issues, highlighting a lack of communication.

Examples of negative reviews include:
“Kept ignoring my calls. Not a five star business.” – benson cahoun

Review Summary:
Positive Sentiments: Punctual, efficient service, excellent results, professional behavior, great customer service.
Negative Sentiments: Communication issues and unresponsiveness.

Additional Ratings:
BirdEye: 4.8 stars based on 80 reviews, affirming the general customer satisfaction.
Total Lead Smart Rating: 8.7/10. This rating reflects high-quality service, excellent customer feedback, and a few isolated communication issues.

Conclusion:
Certified Green Carpet Cleaning stands out as a reliable choice for those seeking carpet cleaning services in Lake Stevens, WA. The company is particularly recognized for its professionalism, quality of work, and responsiveness. However, potential clients should consider the occasional reported communication issues when deciding to engage their services.