Pro Clean Cleaning & Restoration in Norfolk-VA, Virginia 23502

Pro Clean Cleaning & Restoration

1333 Azalea Garden Rd suite b, Norfolk, VA 23502

4.4 (21 reviews)

Overview:
Pro Clean Cleaning & Restoration is a reputable carpet cleaning service located in Norfolk, VA. The company specializes in providing professional cleaning services, including duct cleaning and carpet restoration, and is known for its thorough and customer-oriented approach.

Services Provided:
– Carpet cleaning
– Duct cleaning
– Restoration services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (757) 304-8882
Website: www.procleanme.com

Customer Reviews and Sentiment:
Pro Clean Cleaning & Restoration has received positive feedback with an overall rating of 4.4 stars based on 21 reviews.

Positive sentiments highlight the professionalism, thoroughness, and excellent customer service provided by the staff. Customers frequently mention their satisfaction with the work quality and the friendly demeanor of the team.

Examples of positive reviews include:
“Rick and Dave were incredible… They know exactly what they’re doing and they did incredible work.” – Tman Vlogs
“Matt and Keith, you guys are awesome! The air quality in my house is 100% better than ever!” – Charlotte M
“We LOVE Billy and his whole team at Pro Clean.” – LBPM Work Orders

A negative sentiment was expressed regarding a past experience that detailed issues with cleanliness and professionalism.

Negative sentiment example:
“Extremely poor paint… unprofessional the entire team was. Would NOT recommend.” – michelle ski

Review Summary:
Positive Sentiments: Professionalism, thorough inspections, excellent customer service, and high-quality cleaning.
Negative Sentiments: Past issues with cleanliness and team professionalism.

Additional Ratings:
BirdEye: 4.4 stars based on 21 reviews, indicating consistent customer satisfaction.
Total Lead Smart Rating: 8.4/10 – This rating reflects the strong positive feedback from many customers, though one unresolved complaint has slightly affected the overall perception.

Conclusion:
Pro Clean Cleaning & Restoration is a commendable choice for carpet and duct cleaning services in Norfolk, VA. The company is recognized for its professionalism and effective cleaning solutions, although potential customers should consider the negative feedback regarding past experiences before making a decision.

Member Since July 2024

Listing Id 119164

Contact Info

1333 Azalea Garden Rd suite b, Norfolk, VA 23502
(757) 304-8882
Lead Smart Rating :
8.4/10.0

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1333 Azalea Garden Rd suite b, Norfolk, VA 23502

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Reviews

Tman Vlogs

7 months ago

Rick and Dave were incredible. No mess and super informative. Super nice I had one to the side half the time talking. They know exactly what they’re doing and they did incredible work. No stone unturned

Charlotte M

8 months ago

Matt and Keith, you guys are awesome! You both did an amazing job cleaning my duct vents. The air quality in my house is 100% better than ever! Dave, I thank you and your team for providing excellent customer service. I highly recommend ProClean for duct cleaning services at an affordable price.

Stephanie Mallette

10 months ago

On time within given time slot. Performed thorough inspection and gave detailed explanations so that we could understand. Honest and trustworthy. I highly recommend using Pro Clean.

Daniel Matthews

a year ago

Best in Hampton roads, Pro Clean gets it done! And if they don’t do it. They know somebody that does!

J Dill

a year ago

Super professional

LBPM Work Orders

2 years ago

We LOVE Billy and his whole team at Pro Clean. They knowledgeable, quick & responsive. On top of all of that, they CARE. Their customer service is top tier.

Jaynine Green

3 years ago

Very friendly and did an awesome job on my carpet!!! It looks new and smells very fresh! He went beyond what he was supposed to do. Definitely have my business for ever and I will refer them to other people. The guy that cleaned my carpet is Rick Bish

Lauren Cashon

3 years ago

Highly recommend this company! Got two area rugs cleaned and they look great. Everyone there greets you with a huge smile on their face & answers the phone ready to help.

michelle ski

3 years ago

Had them clean my house up after hurricane Matthew in 2016. Came in every now and again to my own house to find half eaten apples, moldy mozzarella sticks from wawa on the floor and personal nasty things all over the place.. Extremely poor paint. I dealt with Kevin many years ago and am still unhappy with the way my walls look and how unprofessional the entire team was. Would NOT recommend

Donna Sandloop

3 years ago

Received the usual professional service getting my carpets cleaned today. Keith and Ricky did a great job and my house smells so good. The pattern back and forth on my carpet is amazing….looks like a machine did it not a human.