Shiny Carpet Cleaning

Overview:
Shiny Carpet Cleaning is a professional carpet cleaning service located in Arlington, VA. The company specializes in a range of carpet cleaning solutions, providing both residential and commercial services. With a strong reputation, Shiny Carpet Cleaning is dedicated to delivering exceptional results with a focus on customer satisfaction.

Services Provided:
– Carpet cleaning
– Stain removal
– Area rug cleaning
– Emergency cleaning services

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (703) 975-9099
Website: www.shinycarpetcleaning.com

Customer Reviews and Sentiment:
Shiny Carpet Cleaning has garnered positive reviews across multiple platforms, with a Google rating of 4.8 stars based on 512 reviews.

Positive feedback emphasizes great communication, professionalism, and effective cleaning results. Customers have praised the efficiency and quality of the service provided, often highlighting the technicians’ friendly demeanor.

Examples of positive reviews include:
“Great communication, quick and professional cleaning, and I’m very happy with the results.” – Andrea
“Will was friendly, efficient, and cleaned my carpets better than they were when I moved in.” – Jerrod Hansen
“The entire process was quick and easy.” – Reigna Pierce
“Denys was amazing and beyond helpful, our carpet looks brand new.” – Stephen Carroll

Negative feedback, however, points to a few concerns regarding stain removal efficacy and communication about service expectations.

Examples of negative reviews include:
“The cleaner asked me to add spot cleaner…but at the end not even one stain was removed.” – Tariq Cheema

Review Summary:
Positive Sentiments: Great communication, professional service, effective carpet cleaning, friendly technicians, efficient process.
Negative Sentiments: Issues with stain removal and communication regarding pre-cleaning preparation.

Additional Ratings:
BirdEye: 4.8 stars based on 512 reviews, echoing high levels of customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects the overall positive feedback and high level of service, balanced against occasional complaints about specific job performance.

Conclusion:
Shiny Carpet Cleaning stands out as a top choice for carpet cleaning services in Arlington, VA, known for its professionalism and effectiveness. While the majority of customers report excellent service and results, potential clients should be aware of the few mixed reviews regarding specific stain removal experiences.