Coconut Cleaning Co. in American Fork, Utah 84003

Coconut Cleaning Co.

1375 S 500 E Ste 134, American Fork, UT 84003

5 (1031 reviews)

Overview:
Coconut Cleaning Co. is a highly-rated carpet cleaning service located in American Fork, Utah. With a strong reputation for customer satisfaction, the company specializes in residential carpet cleaning and offers a membership program for ongoing services.

Services Provided:
– Carpet cleaning
– Sectional cleaning
– Membership program

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (801) 759-9944
Website: www.coconutcleaningco.com

Customer Reviews and Sentiment:
Coconut Cleaning Co. has maintained an impressive reputation, achieving a rating of 5.0 stars based on 1,031 reviews.

Positive feedback often highlights the professionalism, thoroughness, and customer service of the cleaning technicians. Many customers noted the affordability of services compared to competitors.

Examples of positive reviews include:
“Very kind and informative… our carpets look and smell amazing!” – taylour thompson
“Ethan did a fabulous job!!! So personable and friendly!” – KAT
“Coconut cleaning did an amazing job, everything turned out better than I could of imagined.” – Ashlie Evans

However, there are some negative sentiments as well:
“Not impressed with my sectional cleaning…it still has dirty spots on it that aren’t stains.” – Madison Pappas

Review Summary:
Positive Sentiments: Professional staff, excellent customer service, thorough cleaning, affordable prices, and overall satisfaction with results.
Negative Sentiments: Inconsistencies in cleaning quality, with a few customers reporting missed spots.

Additional Ratings:
BirdEye: 5.0 stars based on 1,031 reviews, reflecting a strong consensus of customer satisfaction.
Total Lead Smart Rating: 9.0/10. This rating indicates an outstanding level of customer satisfaction, although some reports of missed cleaning areas denote minor areas for improvement.

Conclusion:
Coconut Cleaning Co. stands out as a top choice for carpet cleaning services in American Fork, UT, known for its friendly technicians and exceptional performance at competitive prices. Prospective customers can feel confident in choosing this company, but they may want to inquire about specific cleaning requests to ensure complete satisfaction.

Member Since July 2024

Listing Id 118760

Contact Info

1375 S 500 E Ste 134, American Fork, UT 84003
(801) 759-9944
Lead Smart Rating :
9.0/10.0

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Listing location

1375 S 500 E Ste 134, American Fork, UT 84003

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Reviews

Erick Su

3 days ago

There were some dirty spots we found in the carpet, we cleaned it up ourselves. Coconut ended up giving us a full refund. I really appreciate that.

Madison Pappas

6 days ago

Not impressed with my sectional cleaning…it still has dirty spots on it that aren’t stains. Looks like they missed cleaning some sections of my sectional.

taylour thompson

a week ago

I needed my carpets cleaned very last minute due to moving and was not able to find a company able to help. I called Coconut cleaning and spoke with Ty in the front office he was amazing! They fit me in next day, were very kind and patient with my schedule. Our cleaning tech Teaton was very kind and informative. He was fast and our carpets look and smell amazing! I signed up for their Coconut membership and cannot wait to work with them in the future.

Tawnya Bates

2 weeks ago

Ethan my technician was awesome! Thank you so much Ethan! I will definitely be requesting you again! Coconut you really came through for me! Saved me so much money! I seriously cannot believe I got my carpets cleaned for what I was charged. I am shocked, and so happy! I usually use only the well-known big company (yellow vans). But I decided to try a new company this time. I paid a third of what I normally pay, with that other company!. They were fast, professional, listened to my concerns. I did not feel like they were rushing the job, just to get another one in for the day. Highly, highly recommend! You will not regret it. You will save yourself so much cash! *****FIVE STARS*****

KAT

3 weeks ago

Ethan did a fabulous job!!! So personable and friendly! He’s the Best!

Ashlie Evans

a month ago

Coconut cleaning did an amazing job, everything turned out better than I could of imagined. The company sent amazing techs who where nice, considerate and thorough with their work. I highly recommend this company.

Jayden Lee

a month ago

Taiki and Anthony were very professional and knowledgeable. Our floors look great and we are very satisfied.

Shawna Lee

a month ago

Taiki and Anthony were so amazing. Very nice and answered all my many questions and concerns. Carpet looks and smells amazing!

DND crew

a month ago

Super quick great prices amazing job🙏🏻 taiki and anthony were our cleaners, great work …

bonnie piggott

a month ago

Taeton did a fabulous job