Overview:
Turley’s Rug & Carpet Cleaners is a local, family-owned business located in Tyler, TX, specializing in carpet and rug cleaning services for both residential and commercial needs. With nearly 40 years of experience in the industry, the company has built a solid reputation for its expertise and customer care.
Services Provided:
– Carpet cleaning
– Rug cleaning
– Shampooing of bedroom carpets
– Specialized cleaning for oriental rugs
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (903) 593-2141
Customer Reviews and Sentiment:
Turley’s Rug & Carpet Cleaners has received a range of reviews across various platforms, maintaining an overall rating of 4.1 stars based on 9 reviews.
Positive feedback emphasizes the knowledgeable staff, excellent cleaning techniques, and reasonable pricing.
Examples of positive reviews include:
“Good place to get your rugs cleaned.” – Abb Crockett
“Turleys have been doing business for almost 40 years…very reasonable on their prices.” – Bull Dawg0709
“Turley’s…made my rugs look like new.” – Kaye Redwine
Conversely, one review expressed significant dissatisfaction due to a pricing issue and poor customer service.
“Called for pricing…was given a price…only to get a call the next day that the cost was going to be three times what they had originally told me.” – Crystal Martin
Review Summary:
Positive Sentiments: Knowledgeable staff, effective and thorough cleaning, good pricing, excellent reputation.
Negative Sentiments: Miscommunication on pricing and poor customer service experience.
Additional Ratings:
Google Reviews: 4.1 stars based on 9 reviews.
Total Lead Smart Rating: 7.5/10
This rating reflects the overall positive sentiment of customer experiences, along with the notable negative feedback regarding pricing miscommunication, which slightly detracts from the overall customer satisfaction.
Conclusion:
Turley’s Rug & Carpet Cleaners is a reputable choice for carpet and rug cleaning services in Tyler, TX, known for their experienced staff and reasonable prices. However, potential customers should be mindful of the occasional miscommunication reported in reviews when considering their services.
Member Since July 2024
Listing Id 114120