Steamatic of Rio Grande Valley

Overview:
Steamatic of Rio Grande Valley is a carpet cleaning service located in McAllen, TX. The company focuses on providing carpet cleaning and related services.

Services Provided:
Carpet cleaning, restoration services.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (956) 928-1119

Customer Reviews and Sentiment:
Steamatic of Rio Grande Valley has received mixed reviews across various platforms:

Google Reviews: 2.3 stars based on 3 reviews.

Positive feedback highlights improvements under new ownership, with customers appreciating prompt service.

Examples of positive reviews include:
“New owners are great! They serviced us right away and we are so glad we went with them.” – Brandi Pierce

Negative feedback points to significant dissatisfaction with service quality and management issues.

Examples of negative reviews include:
“Our house caught fire and our insurance… Took him over 6 months to rebuild… This place is a joke and a scam.” – Ashlee Fulcher

Review Summary:
Positive Sentiments: Improved service under new ownership, prompt response.
Negative Sentiments: Poor workmanship, management issues, and long delays in service.

Additional Ratings:
BirdEye: 2.3 stars based on 3 reviews, reflecting significant customer dissatisfaction.
Total Lead Smart Rating: 3.0/10. This rating reflects the general trend of low customer satisfaction, with only one positive review amidst several complaints regarding service quality and management.

Conclusion:
Steamatic of Rio Grande Valley appears to be struggling with customer satisfaction, primarily due to past management issues and inconsistent service quality. Potential customers should exercise caution and consider recent reviews before engaging their services.