Flatland Carpet Cleaning in Lubbock, Texas 79423

Flatland Carpet Cleaning

8212 Ithaca Ave Ste: E-14, Lubbock, TX 79423

4.9 (117 reviews)

Overview:
Flatland Carpet Cleaning is a highly-rated carpet cleaning service located in Lubbock, TX. The company specializes in residential carpet cleaning, offering quality service with a focus on customer satisfaction. With an impressive rating of 4.9 stars out of 5 based on 117 reviews, Flatland Carpet Cleaning has established itself as a reliable choice for homeowners in the region.

Services Provided:
– Carpet cleaning
– Carpet repair
– Fast scheduling
– Professional and courteous service

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (806) 441-9177
Website: https://www.flatlandcarpetcleaning.com/

Customer Reviews and Sentiment:
Google Reviews: 4.9 stars based on 117 reviews.

Positive feedback emphasizes the company’s excellent customer service, professionalism, affordability, and high-quality cleaning results.

Examples of positive reviews include:
“Excellent customer service and they did a great job cleaning! Great price, very affordable!” – Kate Settle
“Flatland got me scheduled quickly, showed up on time, and did great work at a fair price.” – Lance Ashley
“Fast, professional, and amazing at what they do.” – jessica carson

On the downside, one review noted dissatisfaction with the quality of cleaning, describing it as “substandard” and “pathetic.”

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, affordable pricing, effective cleaning, quick scheduling.
Negative Sentiments: Occasional issues with cleaning quality.

Additional Ratings:
BirdEye: 4.9 stars based on 117 reviews, consistent with high customer satisfaction.
Total Lead Smart Rating: 9.2/10. This rating reflects the overwhelming positive feedback from customers while acknowledging the single negative review regarding cleaning quality, which slightly lowers the overall score.

Conclusion:
Flatland Carpet Cleaning is an outstanding option for carpet cleaning services in Lubbock, TX, known for its professionalism, customer care, and effective cleaning. Although there is a reported issue with cleaning quality in one review, the majority of customers have expressed satisfaction, making Flatland a trusted choice for carpet care.

Member Since July 2024

Listing Id 117699

Contact Info

8212 Ithaca Ave Ste: E-14, Lubbock, TX 79423
(806) 441-9177
Lead Smart Rating :
9.2/10.0

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8212 Ithaca Ave Ste: E-14, Lubbock, TX 79423

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Reviews

Kate Settle

2 weeks ago

Excellent customer service and they did a great job cleaning! Great price, very affordable! Will be a repeat customer for sure!

Paul Johnson

3 weeks ago

The gentlemen who showed up were very professional and informative. Just was finished quickly. Definitely will use again

Lance Ashley

3 weeks ago

My carpets look great! Flatland got me scheduled quickly, showed up on time, and did great work at a fair price. I highly recommend them!

Patti White

a month ago

Friendly yet professional and so polite. Hunter was paid extra attention to those oops puppy spots. We have used them several times, always great results and a good experience! We highly recommend them. Hunter was the best one we’ve had so far, great representation of this company😊

Hannah Morales

2 months ago

The Flatland guys are the best! Ian did a wonderful job. They came on time, completed the job very quickly, and everything looks great!

Cassandra Wilson

3 months ago

Thank you so much Ian. That was the most kind anyone has done for me in so long. Thank you for coming to our rescue and thank you for considering Ashley’s needs.

jessica carson

4 months ago

Justin and his team are fantastic! They were fast, professional, and amazing at what they do. With 7 kids are carpets have been through a lot. They look as good as new. Thank you Flatland Carpet Cleaning, we appreciate you!

Will Burks

4 months ago

The guys who came to clean my carpet were courteous and helpful. That’s why they get two stars. The actual cleaning of the carpet was substandard at best, pathetic at worst. The Dominion paid for this cleaning as a perk for renewing my lease. I paid nothing for this and got exactly what I paid.

Lloyd Strong

5 months ago

Super friendly and efficient. Cost was very affordable. I definitely will use for my next cleaning and highly recommmend.

Karen Fulton

6 months ago

I’m so glad I found Flatland for a tricky carpet repair. Two others had declined to try. These guys were such a pleasure to work with. They saved a room for us! Looks terrific! Thank you a ton!