Crystal River Carpet Cleaning

Overview:
Crystal River Carpet Cleaning is a carpet cleaning service based in Lubbock, TX, known for providing cleaning services to both residential and rental properties.

Services Provided:
Carpet cleaning, residential cleaning, rental property cleaning

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (806) 544-6925

Customer Reviews and Sentiment:
Crystal River Carpet Cleaning has received mixed reviews across various platforms:

Google Reviews: 2.8 stars based on 6 reviews.

Positive feedback highlights the company’s politeness, punctuality, and quality of work. Customers have appreciated the service and professionalism shown by some staff members.

Examples of positive reviews include:
“Used for first time the gentleman was polite and did great job.” – Trleo Rangels
“Showed up on time. Did the job.” – Jason Hiran

Negative feedback indicates a lack of reliability in appointments and poor communication. Customers have expressed frustration over missed appointments and unreturned calls.

Examples of negative reviews include:
“Never showed up to the scheduled appointment and never gave a courtesy call to reschedule.” – Jimmy Fagan
“This sorry guy never showed…he hung up on me.” – Ann Herrera

Review Summary:
Positive Sentiments: Polite staff, quality work, punctual service.
Negative Sentiments: Missed appointments, poor communication, unprofessional behavior in some instances.

Additional Ratings:
Total Lead Smart Rating: 4.5/10. This rating reflects the overall positive experiences by some customers but is significantly impacted by serious issues with reliability and communication.

Conclusion:
Crystal River Carpet Cleaning may be worth considering for carpet cleaning services in Lubbock, TX, particularly for customers who prioritize politeness and quality work. However, potential clients should be cautious due to the mixed reviews regarding missed appointments and communication issues.