Safe-Dry Carpet Cleaning of Farragut

Overview:
Safe-Dry Carpet Cleaning of Farragut is a professional carpet cleaning service located in Knoxville, TN. They specialize in providing high-quality carpet and upholstery cleaning services to both residential and commercial clients.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Stain removal
– Furniture moving assistance

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (865) 248-5130
Website: https://www.farraguttncarpetcleaning.com/

Customer Reviews and Sentiment:
Safe-Dry Carpet Cleaning of Farragut has received positive feedback from their customers:

Google Reviews: 4.6 stars based on 112 reviews.

Positive feedback highlights the company’s professionalism, thorough cleaning, and responsive customer service. Customers have praised the technicians for their knowledge, courtesy, and quality of work.

Examples of positive reviews include:
“The tech explained everything in detail and the finished product looked amazing.” – Warren Brown
“Very upfront with carpet cleaning. Appreciated Troy working hard to get our carpet cleaned in a timely manner.” – Melonie Collins
“Excellent work. Removed stubborn stains. Very satisfied.” – Brenda Folz

Negative feedback mentions unexpected price increases due to additional services, though the company addressed these concerns effectively.

Example of a negative review:
“The price they quoted went up dramatically with ‘extras’… they made it right but it felt wrong.” – Bud Moses

Review Summary:
Positive Sentiments: High-quality cleaning, professional and courteous technicians, thorough explanations of services, quick scheduling, and effective stain removal.
Negative Sentiments: Lack of transparency in pricing leading to unexpected charges, but generally resolved satisfactorily.

Additional Ratings:
BirdEye: 4.6 stars based on 112 reviews, reflecting consistently high customer satisfaction.
Total Lead Smart Rating: 8.5/10 (Calculated based on overall customer satisfaction, quality of services, and minor pricing complaints addressed effectively).

Conclusion:
Safe-Dry Carpet Cleaning of Farragut is a reputable choice for carpet cleaning services in Knoxville, TN. The company is praised for its professionalism and quality of work, while minor issues regarding pricing transparency have been addressed by the management. Overall, potential customers are likely to have a positive experience with their services.