Overview:
Smith’s Carpet Cleaning is a carpet cleaning service based in Jackson, TN. The company operates from 162 Jack Exum Ln and is known for its various carpet cleaning solutions.
Services Provided:
– Carpet cleaning
– Stain removal
– Pet stain treatment
– Pre-treatment services
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (731) 424-9724
Customer Reviews and Sentiment:
Smith’s Carpet Cleaning has received mixed reviews across various platforms:
Google Reviews: 3.3 stars based on 8 reviews.
Positive feedback highlights the company’s efficiency, competitive pricing, and customer service. Customers have appreciated the promptness and overall quality of work.
Examples of positive reviews include:
“Great service” – Vanessa James-Robertson
“They did a great job! Showed up on time, worked efficiently…” – Cynthia Chandler
However, several customers expressed dissatisfaction due to issues with scheduling and misleading pricing.
Negative reviews include:
“Waited until the morning of the appointment… to cancel” – Dymand Pugh
“Cannot recommend as they advertise false specials” – Boog Anthony
Review Summary:
Positive Sentiments: Efficient service, competitive pricing, good communication, quality cleaning.
Negative Sentiments: Recurring scheduling issues, misleading advertised prices, and unresolved customer complaints.
Additional Ratings:
Total Lead Smart Rating: 4.0/10. This rating reflects a combination of positive customer experiences with the service’s effectiveness and significant concerns regarding scheduling and pricing transparency.
Conclusion:
Smith’s Carpet Cleaning offers a range of carpet cleaning services in Jackson, TN, with notable strengths in efficiency and customer service. However, potential customers should be cautious of the mixed reviews concerning scheduling reliability and pricing to ensure a satisfactory experience.
Member Since July 2024
Listing Id 109108