Alex’s Philadelphia Cleaning Services in Philadelphia, Pennsylvania 19103

Alex’s Philadelphia Cleaning Services

2001 John F Kennedy Blvd, Philadelphia, PA 19103

4.2 (6 reviews)

Overview:
Alex’s Philadelphia Cleaning Services is a house cleaning service located in Philadelphia, PA. The company specializes in various cleaning services, most notably carpet cleaning.

Services Provided:
House cleaning, carpet cleaning, pre-move cleaning, general cleaning services.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (215) 677-7107
Website: http://alexscleaningpa.com/

Customer Reviews and Sentiment:
Alex’s Philadelphia Cleaning Services has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 6 reviews.

Positive feedback highlights the company’s responsive customer service and quality carpet cleaning.

Examples of positive reviews include:
“Awesome job” – Andrew Brenner
“I would like to express my appreciation…top class service and finish” – Yi Gerbing

However, complaints note issues with the thoroughness of the cleaning services provided.

Negative sentiments include:
“I was disappointed in the work…completely missed spots” – Chelsea Weis

Review Summary:
Positive Sentiments: Responsive customer service, effective carpet cleaning, satisfactory results for some clients.
Negative Sentiments: Inconsistent cleaning quality, issues with thoroughness, need for repeated services.

Additional Ratings:
BirdEye: 4.2 stars based on 6 reviews, reflecting a balance of customer satisfaction with highlighted service inconsistencies.
Total Lead Smart Rating: 6.5/10. This rating takes into consideration the mix of positive and negative reviews, indicating a general satisfaction but with notable areas for improvement.

Conclusion:
Alex’s Philadelphia Cleaning Services demonstrates potential through responsive service and quality carpet cleaning. However, potential clients should be aware of the mixed reviews, particularly regarding the consistency of their cleaning effectiveness before deciding to engage their services.

Member Since July 2024

Listing Id 105051

Contact Info

2001 John F Kennedy Blvd, Philadelphia, PA 19103
(215) 677-7107
Lead Smart Rating :
6.5/10.0

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Listing location

2001 John F Kennedy Blvd, Philadelphia, PA 19103

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Reviews

Chelsea Weis

3 years ago

I used Alex’s cleaning services for a pre move-in apartment cleaning first. After the cleaning person had left I was disappointed in the work, told Alex, and he offered to have someone else come back to fix it which I really appreciated. I then had this service do another pre move-in apartment cleaning for me since the issue had been fixed last time and the owner had been so responsive, but again I was disappointed. The apartment was completely empty and it took 5 hours to clean, but it was still incredibly dirty – surfaces still dusty and not wiped down, completely missed spots – on an empty apartment! I don’t know what took 5 hours. Again Alex offered to fix it, but I can’t waste my time having multiple people come and do a simple cleaning job, it should be done right the first time, especially since this had already happened to me as a client before!

Andrew Brenner

3 years ago

Awesome job

Yi Gerbing

11 years ago

I would like to express my appreciation to Alex Cleaning Services. have used several carpet cleaners in Philadelphia, PA but no one has delivered the top class service and finish as Alex Cleaning Services. Thank you so much, and keep up the good work.