Lancaster Carpet Cleaning in Lancaster-PA, Pennsylvania 17601

Lancaster Carpet Cleaning

1655 Manheim Pike STE A, Lancaster, PA 17601

4.8 (147 reviews)

Overview:
Lancaster Carpet Cleaning is a professional carpet cleaning service located in Lancaster, PA. They specialize in deep cleaning carpets, ensuring high-quality results for residential clients. With a track record of quality service, they have built a strong reputation in the local community.

Services Provided:
– Carpet cleaning
– Deep cleaning services
– Residential cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (717) 224-3235
Website: https://lancastercarpetcleaners.com/

Customer Reviews and Sentiment:
Google Reviews: 4.8 stars based on 147 reviews.

Positive feedback often emphasizes the effectiveness of the cleaning, the efficiency of the service, and professionalism. Customers have expressed satisfaction with the results and the courteousness of staff.

Examples of positive reviews include:
“We were so impressed with Lancaster Carpet Cleaning! Our carpets hadn’t been properly cleaned in over 12 years, and our front lobby area, especially, looked like new carpet.” – Adrienne D’Orsie
“Fast, efficient, and great results!!” – Sarah Biallas

However, there are notable complaints regarding missed appointments and inadequate service, highlighting serious concerns about reliability.

Examples of negative reviews include:
“Did not answer calls or texts day of job. Completely unprofessional.” – Nathan Pearlman
“Made appointment… and then proceeded to tell me he cannot do it due to not bringing any equipment.” – Larry Lucas

Review Summary:
Positive Sentiments: High-quality results, fast and efficient service, professionalism, and responsiveness.
Negative Sentiments: Issues with missed appointments, unprofessional behavior, and dissatisfaction with service quality.

Additional Ratings:
BirdEye: 4.8 stars based on 147 reviews, indicating a consistent trend of customer satisfaction.
Total Lead Smart Rating: 7.5/10 (Based on a solid positive sentiment contrasted by significant complaints regarding reliability and service).

Conclusion:
Lancaster Carpet Cleaning stands out for its effective carpet cleaning services and customer satisfaction in Lancaster, PA. Despite several positive experiences, potential customers should be cautious due to reported reliability issues and poor service in some instances.

Member Since July 2024

Listing Id 105280

Contact Info

1655 Manheim Pike STE A, Lancaster, PA 17601
(717) 224-3235
Lead Smart Rating :
7.5/10.0

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Listing location

1655 Manheim Pike STE A, Lancaster, PA 17601

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Reviews

Adrienne D'Orsie

2 months ago

We were so impressed with Lancaster Carpet Cleaning! Our carpets hadn’t been properly cleaned in over 12 years, and our front lobby area, especially, looked like new carpet.

Nathan Pearlman

4 months ago

No showed a job even after confirming two days beforehand. Did not answer calls or texts day of job. I drove 90mins one way from my new address to meet this company so I could officially move out. Completely unprofessional.

Larry Lucas

4 months ago

Made appointment for him to come out to do a simple one room cleaning on a room I already have sold and moved all the furniture out of,he shows up on time walks in my house without knocking, and then precedes to tell me he cannot do it due to not bringing any equipment,thanks for wasting my time,and losing our business why even show up if you didn’t bring just the simplest of equipment for a small one room job

Kan Gurung

9 months ago

I hired this company for a “deep cleaning service”, The technician was in the house for less than an hour to clean 2 bedrooms and the stairs. the carpet looks exactly the same. When I brought it up to his attention he said “that’s all he could do” and proceeded to leave the house. I tried to contact him via text and I haven’t gotten a response back. We were charged $200 for a service that we certainly didn’t get. Don’t hire their services

Sarah Biallas

a year ago

Fast, efficient, and great results!!

Susan Crooks

a year ago

Best my carpets have looked after being cleaned. Highly recommend.

Brian Bottner

a year ago

great to deal with prompted same day service

Tom Risser

a year ago

Patrick did an excellent job.

Andrew Huang

a year ago

Pat was professional and responsive, and was able to get my carpets cleaned well.

Liam Galiano

a year ago

Pat was wonderful to work with. Showed up on time, did a great job, and charged a very fair price. Very knowledgeable and efficient. Also followed up with me the next day to confirm I was happy with the job.