On The Spot Carpet Cleaning

Overview:
On The Spot Carpet Cleaning is a carpet cleaning service located in Erie, Pennsylvania. The company specializes in providing high-quality carpet cleaning services to residential customers, ensuring satisfaction through professionalism and effective cleaning techniques.

Services Provided:
Carpet cleaning, stain removal, next-day scheduling, professional service, affordable pricing.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (814) 823-9739
Website: http://www.onthespoteriepa.com/

Customer Reviews and Sentiment:
On The Spot Carpet Cleaning has garnered a positive reputation with an impressive rating of 4.5 stars based on 37 reviews.

Positive feedback emphasizes the company’s professionalism, promptness, reasonably priced services, and effective results.

Examples of positive reviews include:
“Jason got me scheduled the next day! He was extremely professional, informative, on time, accommodating with our dog, and very reasonable with pricing.” – Jackie
“Jason was great! He cleaned 2 rooms and removed a spot I was unable to get out.” – Shelly Laskowski
“Super nice, great price, on time with great communication about arrival eta.” – David Shapiro

A negative review pointed out a significant issue with customer service.
“Horrible customer service.” – Michael Morganti

Review Summary:
Positive Sentiments: Professionalism, prompt service, effective cleaning, good communication, affordability.
Negative Sentiments: Issues with customer service.

Additional Ratings:
BirdEye: 4.5 stars based on 37 reviews, indicating consistent customer satisfaction.
Total Lead Smart Rating: 8.5/10, reflecting the high positive sentiment and service quality compared to the single noted customer service issue.

Conclusion:
On The Spot Carpet Cleaning in Erie, PA exhibits a strong reputation for professionalism and quality in carpet cleaning services. While they have received mostly positive feedback from satisfied customers about their effectiveness and affordability, potential clients may want to be aware of the reported customer service concern. Overall, they appear to be a reliable choice for carpet cleaning needs.