Overview:
Stanley Steemer is a highly-rated carpet cleaning service located in Tigard, Oregon. With a strong reputation for quality service, the company specializes in various types of carpet and floor cleaning, catering to both residential and commercial clients.
Services Provided:
– Carpet cleaning
– Tile cleaning and sealing
– Stain removal
– Hard surface floor care
Timings:
Monday to Saturday 8 AM to 8 PM
Closed on Sundays
Contact Information:
Phone: (503) 646-4615
Website: www.stanleysteemer.com/location-details/OR/Portland/589?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws
Customer Reviews and Sentiment:
Stanley Steemer has received exceptionally positive feedback across various platforms:
Google Reviews: 4.8 stars based on 2922 reviews.
Positive sentiments highlight the professionalism, efficiency, and thoroughness of the technicians. Many customers praised the clarity of service explanations, timely performance, and impressive results.
Examples of positive reviews include:
“Hunter was an excellent technician… I recommend Stanley Steemer in the Portland, Oregon area.” – Jack Stone
“Ayden was awesome… we were amazed at how good our carpeting looked!” – Ross Patton
“Juan was able to remove all the stains from our carpet… Would recommend!” – Alissa Vigo
On the other hand, a notable complaint drew attention to unsatisfactory results regarding odor removal and perceived incomplete cleaning, which led to customer dissatisfaction.
Negative sentiments include:
“After having the cleaning service done… the carpets continue to smell.” – Natalie Leivant
Review Summary:
Positive Sentiments: Professionalism, efficiency, thorough cleaning, clear communication, responsive technicians, and excellent results.
Negative Sentiments: Issues with odor removal, incomplete cleaning, additional charges for follow-up service.
Additional Ratings:
BirdEye: 4.8 stars based on 2922 reviews, reflecting overall customer satisfaction.
Total Lead Smart Rating: 8.5/10. This score is based on the high volume of positive feedback, but is slightly tempered by some unresolved complaints regarding service outcomes.
Conclusion:
Stanley Steemer appears to be a reliable choice for carpet cleaning services in Tigard, OR. Highly commended for their professionalism and effectiveness, the company nonetheless has a few negative experiences that potential customers should consider alongside the vast majority of positive reviews.
Member Since July 2024
Listing Id 104314