True Green Carpet Solutions in Eugene, Oregon 97402

True Green Carpet Solutions

4736 Royal Ave, Eugene, OR 97402

4.6 (10 reviews)

Overview:
True Green Carpet Solutions is a carpet cleaning service located in Eugene, Oregon. The company specializes in providing eco-friendly carpet cleaning services, ensuring a safe and healthy environment for its clients.

Services Provided:
– Carpet cleaning
– Area rug cleaning
– Eco-friendly cleaning solutions
– Pet-friendly services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (541) 223-4157

Customer Reviews and Sentiment:

True Green Carpet Solutions has received positive feedback, with an impressive overall rating of 4.6 stars based on 10 reviews.

Positive sentiments highlight the company’s professionalism, eco-friendly practices, and quick response times.

Examples of positive reviews include:
“I would definitely use True Green in the future and recommend this local business over all others.” – Kevin E.
“They were timely and professional and went above and beyond our expectations.” – Douglas Keilitz
“I was AMAZED on how my carpets turned out.” – Shelly McDowell

On the downside, one review expressed dissatisfaction with tardiness and unsatisfactory cleaning results.
“I stopped the job and sent them away.” – Lanita Camba

Review Summary:
Positive Sentiments: Excellent quality of cleaning, eco-friendly and pet-friendly solutions, professional service, and quick turnaround times.
Negative Sentiments: Occasional issues with scheduling and cleaning effectiveness.

Additional Ratings:
Google Reviews: 4.6 stars based on 10 reviews.

Total Lead Smart Rating: 8.6/10
This rating reflects high customer satisfaction, coupled with minor complaints regarding service consistency. True Green Carpet Solutions appeals to clients seeking environmental responsibility without compromising on service quality.

Conclusion:
True Green Carpet Solutions stands out as a reliable and eco-conscious choice for carpet cleaning in Eugene, OR. Their commitment to quality service and customer satisfaction is evident from many positive reviews, although customers should be mindful of some reported delays and inconsistencies in service.

Member Since July 2024

Listing Id 103764

Contact Info

4736 Royal Ave, Eugene, OR 97402
(541) 223-4157
Lead Smart Rating :
8.6/10.0

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Listing location

4736 Royal Ave, Eugene, OR 97402

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Reviews

Kevin E.

11 months ago

I requested for Yelp to contact multiple carpet cleaners to give me an estimate. Ryan responded quickly and with the best estimate of the three local businesses. The job was scheduled within a week, which was great. Mateo arrived a few minutes early this morning and started on time. He was friendly, professional, respectful and polite. He did an excellent job cleaning my carpets in three bedrooms and the hallway. He also cleaned an area rug. I have already referred True Green and Mateo to two neighbors. I would definitely use True Green in the future and recommend this local business over all others. Thank you, Ryan and Mateo for a great first time experience. Pet owners and highly sensitive people rejoice for an eco-friendly solution with True Green!

Elizabeth Mcfarland

2 years ago

Good experience. Nice courteous and they did a great job.

Andy Traisman

3 years ago

It was a pleasure to work with Ryan from True Green today. He’s an exceptional communicator, hard worker and was committed to making sure I understood his process and was satisfied with his work. I will not hesitate to use True Green as my go to carpet cleaning service. Local, reasonably priced, I appreciate supporting small local community businesses. Ryan and True Green A+++.

Douglas Keilitz

3 years ago

We had a wonderful experience with this company. They were timely and professional and went above and beyond our expectations. They also charged us considerably less than the big, commercial companies quoted us. We will definitely recommend and use True Green Carpet Solutions again.

Lanita camba

4 years ago

Editing my review. After today i go elsewhere. They were 45 minutes late and had my appt for one when I confirmed non they come out spray and use a “buffer” there was still dirt on my carpet. I stopped the job and sent them away. I’ve gone to them before and never had a problem. Taking my business elsewhere this isn’t the first time I’ve gone to them I get things happen last guy didn’t even do my closet and again they forgot about my appt to fix it. Go elsewhere

Shelly McDowell

4 years ago

I was AMAZED on how my carpets turned out after Ryan & Kyler with True Green cleaned them. We are putting our house on the market & I had a realtor suggest we have new carpets installed before listing it even though my carpet is only 6 years old. After True Green cleaned them they look so good. Thank you True Green!

Jordan McCarthy

4 years ago

I just had our bedroom carpets cleaned by True Green carpet cleaning and they were great! Super fast and efficient and it’s all safe, pet friendly, and eco friendly products! They did all three rooms in about 40 minutes and it will dry in an hour, way better than doing it myself!

Dallis AI

4 years ago

Such a friendly folk. Polite, hardworking and I could easily sense they cared about what they were doing, and were happy to move a large item I needed help with moving. Also I feel soooo much safer returning to my room after healing myself from years of chronic illness it is important to me to limit exposure to high toxin loads and I am just so happy to have found a toxic free, organic source!!!