Signature Carpet Cleaning

Overview:
Signature Carpet Cleaning is a reputable carpet cleaning service located in Eugene, Oregon. Known for its exceptional customer service, the company specializes in residential and commercial carpet cleaning, as well as area rug cleaning.

Services Provided:
– Carpet cleaning
– Area rug cleaning
– Move-out cleaning
– Stain removal
– Residential and commercial services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (541) 342-5326
Website: http://sigcarpet.com/

Customer Reviews and Sentiment:
Signature Carpet Cleaning has an impressive overall rating of 4.8 stars based on 36 reviews across various platforms.

Positive feedback highlights the company’s professionalism, responsiveness, and quality of work. Customers have commended their timely service, friendly staff, and effective cleaning results.

Examples of positive reviews include:
“Kyle and his crew are so amazing!” – Katie Gress
“They did an amazing job on my area rugs!” – Christie Wohrlin
“Crew was friendly and quick.” – Jeanette Salgado

A negative review pointed to issues with communication, as one customer mentioned multiple attempts to reach the company without a response.

Review Summary:
Positive Sentiments: Professional service, effective cleaning, friendly staff, quick response times, and good pricing.
Negative Sentiments: Lack of communication and difficulty in reaching the company.

Additional Ratings:
BirdEye: 4.8 stars based on 36 reviews, indicating high customer satisfaction with minimal complaints.
Total Lead Smart Rating: 8.5/10 (This rating reflects the high overall customer satisfaction but is slightly tempered by the communication issues mentioned in some reviews.)

Conclusion:
Signature Carpet Cleaning stands out as a reliable choice for carpet cleaning services in Eugene, OR, with a strong reputation for quality work and customer service. However, potential customers should be aware of occasional communication issues before making a decision.