Daisy Fresh Carpet Cleaners in Cleveland-OH, Ohio 44133

Daisy Fresh Carpet Cleaners

9840 York Alpha Dr # C, Cleveland, OH 44133

4.3 (10 reviews)

Overview:
Daisy Fresh Carpet Cleaners is a carpet cleaning service located in Cleveland, OH. They specialize in professional carpet cleaning, providing services to residential clients and are known for their ability to revitalize carpets and upholstery.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Furniture cleaning

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (440) 572-1211
Website: https://daisyfreshcarpet.com/

Customer Reviews and Sentiment:
Daisy Fresh Carpet Cleaners has received a mixed response from customers, reflected in their reviews.

Google Reviews: 4.3 stars based on 10 reviews.

Positive feedback highlights the quality of cleaning, professionalism of technicians, and timely scheduling. For example:
“Great job! They’re called Pro Clean now according to the tech that came out.” – Steve L
“The carpet looks and smells amazing!” – Todd Heroux
“Jeff did an amazing job.” – Sandra Liegl

Conversely, some negative reviews focus on inadequate service and poor customer response. For example:
“The technician should have asked if I wanted a tarp down… I will NEVER use them again.” – Diane Cook
“Called to talk to ‘owner’ about the issues, never heard back!” – J Wn

Review Summary:
Positive Sentiments: High-quality cleaning, professional service, quick scheduling.
Negative Sentiments: Lack of communication, issues with technician behavior and service expectations.

Additional Ratings:
BirdEye: 4.3 stars based on 10 reviews, indicating similar customer satisfaction with a few complaints.
Total Lead Smart Rating: 6.5/10. This rating is based on overall customer feedback, highlighting strong service yet notable concerns regarding communication and technician conduct.

Conclusion:
Daisy Fresh Carpet Cleaners presents itself as a competent carpet cleaning solution in Cleveland, OH, especially praised for their cleaning quality and professional staff. However, potential customers should consider the mixed reviews regarding service and communication issues before making a decision.

Member Since July 2024

Listing Id 101161

Contact Info

9840 York Alpha Dr # C, Cleveland, OH 44133
(440) 572-1211
Lead Smart Rating :
6.5/10.0

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Listing location

9840 York Alpha Dr # C, Cleveland, OH 44133

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Reviews

Diane Cook

a year ago

I have used Daisy Fresh, currently Proclean, in the past. The last time they came their hose(from the hot water) while touching my Pergo floor, without a tarp, left a line where it was. The previous GM, Jason Cox, came to my home, got on his knees, and used a cleaner to get it out. He is no longer with the company. He said that the technician should have asked if I wanted a tarp down. Fast forward to today. Their person(Jay) shows up and has no tarp and no styrofoam blocks for under wooden furniture legs. He has these paper thin plastic squares. I have a new couch with wooden legs that I don”t want damaged with water. I called the office, communicated that I want a tarp down, and they sent a different technician, Chris. He shows up with two towels in his hand and no tarp, plus an attitude of “call another company then.” I did and I will NEVER use them again.

STEVE L

2 years ago

They did a great job. They’re called Pro Clean now according to the tech that came out.

Todd Heroux

3 years ago

They were able to get me on the schedule quickly which was much appreciated. Chris came in, worked professionally and efficiently. The carpet looks and smells amazing!

J Wn

6 years ago

One room 12×25 turned into 185.00 total!! Called to talk to “owner” about the issues, never heard back! Giving some small businesses a bad name! not good!!! Dan was a nice guy but hearing about his personal problems and him asking for a tip in advance of the work was awkward. He did nothing but sell us more products and services throughout his 35 minute stay. The 80.00 “minimum”ended up being 185.00 (with tip) for one living room. The carpet is probably cleaned and treated but the awkwardness of the time he was here was not worth the potential quality.

Sandra Liegl

6 years ago

This was the second time we had Jeff clean our carpets and we added all of our furniture this time too. He did an amazing job. Because our couch did not have any spots on it I didn’t think it was that bad but after Jeff cleaned it we couldn’t believe how dirty it was! Daisy Fresh made fall cleaning a breeze because Jeff did it all for me!!