American Clean Steam LLC of Zanesville/Cambridge

Overview:
American Clean Steam LLC is a carpet cleaning service based in Cambridge, Ohio. The company specializes in a variety of cleaning services for carpets, upholstery, and hardwood floors, and is known for transforming aged and worn-out surfaces into looking like new.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Hardwood floor cleaning
– Stain treatment
– Scotch guard application

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (740) 584-3473
Website: https://m.facebook.com/100064013263956/

Customer Reviews and Sentiment:
American Clean Steam LLC has received positive reviews highlighting the quality of their services, professionalism, and customer satisfaction.

Google Reviews: 4.6 stars based on 41 reviews.

Examples of positive reviews include:
“They have been here three times and the carpets are looking brand new!” – Douglas Mccahill
“They came in and cleaned our hardwood floors… It looked like we had new flooring installed!” – Rebecca Evener
“Henry does an excellent job… Highly recommended.” – Kayla Millhone

Conversely, a notable complaint indicated a failure to properly handle cleaning tasks, including spilled chemicals during service, leading to customer dissatisfaction:
“When spraying the scotch guard they never covered the hardwood floors and spilled chemicals.” – Dale Radcliff

Review Summary:
Positive Sentiments: High-quality service, professionalism, effective cleaning, customer satisfaction, and friendly staff.
Negative Sentiments: Issues with service quality regarding chemical handling and inadequate care during a job.

Additional Ratings:
BirdEye: 4.6 stars based on 41 reviews, indicating general customer approval paired with some specific service issues.
Total Lead Smart Rating: 7.5/10

This rating reflects the overall satisfaction level along with the isolated negative feedback regarding service execution which slightly impacts the company’s standing.

Conclusion:
American Clean Steam LLC appears to be a reliable choice for carpet and hardwood floor cleaning services in Cambridge, OH, with many customers praising their high-quality work and friendly service. However, potential customers should be aware of the isolated issues raised in reviews.