AWilkins Carpet Cleaning

Overview:
AWilkins Carpet Cleaning is a highly-rated carpet cleaning service based in Rocky Mount, NC. With a reputation for exceptional cleaning results, the company specializes in restoring carpets that have seen better days, providing a noticeable improvement in both appearance and hygiene.

Services Provided:
– Carpet cleaning
– Stain removal
– Fast response service
– Professional cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (252) 937-3276
Website: http://www.wilkinscarpetcleaning.com/

Customer Reviews and Sentiment:
AWilkins Carpet Cleaning has a favorable average rating of 4.8 stars based on 48 reviews.

Positive feedback emphasizes the company’s effectiveness, professionalism, and reasonable pricing. Customers have particularly praised the impactful results of the cleaning services, with many stating their carpets looked revitalized and fresh.

Examples of positive reviews include:
“Anthony did his magic and they have NEVER looked so good!” – Christy O’Leary
“Did an AMAZING job on our carpets – completely revived the carpet.” – LadyKing Cole
“Very professional and on time… I will recommend them to anyone.” – Rosa Vick

However, there are instances of customer disappointment, primarily concerning communication issues. Some reviews indicate cases of scheduling problems.

Examples of negative reviews include:
“No call no show!” – Terrence Blalock
“I never used them.” – Lee Crocker

Review Summary:
Positive Sentiments: High-quality cleaning, professional service, prompt response, effective stain removal, and great customer service.
Negative Sentiments: Occasional scheduling issues and communication lapses.

Additional Ratings:
BirdEye: 4.8 stars based on 48 reviews, showcasing high customer satisfaction.
Total Lead Smart Rating: 8.7/10. This rating reflects the overall customer satisfaction, exceptional service quality, with slight deductions for occasional scheduling issues noted in the reviews.

Conclusion:
AWilkins Carpet Cleaning stands out as a reliable option for carpet cleaning in the Rocky Mount area, known for its effective and professional services. While the majority of reviews highlight positive experiences, potential clients should keep in mind the few reported scheduling issues before relying on the service.