Reliable Carolina Cleaning Network

Overview:
Reliable Carolina Cleaning Network is a family-owned carpet cleaning service located in Gastonia, NC. With over 15 years of experience, the company provides high-quality carpet and rug cleaning services, ensuring exceptional customer service and professional results.

Services Provided:
– Carpet cleaning
– Rug cleaning
– Residential cleaning
– Professional and reliable service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (704) 861-1127
Website: http://www.reliable-carpet-cleaning.net/

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 14 reviews.

Positive feedback emphasizes the company’s professionalism, quality of service, and customer care. Customers frequently mention their satisfaction with the cleaning results and the reliable nature of the service.

Examples of positive reviews include:
“Wonderful to work with great people and work done well will recommend” – Jay Walker
“We had a stellar experience with this company. They did an outstanding job” – Carol Hauer
“This family owned business really worked magic on my carpets” – Debbie Thompson

A notable negative sentiment arose from one review, where a customer expressed frustration about a lack of response to phone messages.

Review Summary:
Positive Sentiments: Professional service, high-quality cleaning, reliable and friendly staff, fair pricing, and exceptional customer service.
Negative Sentiments: Issues with communication and response times.

Additional Ratings:
BirdEye: 4.7 stars based on 14 reviews, indicating strong customer satisfaction overall.
Total Lead Smart Rating: 8.5/10 – This rating reflects the overall high quality of services and customer satisfaction despite a minor communication issue reported by one customer.

Conclusion:
Reliable Carolina Cleaning Network stands out as a top choice for carpet cleaning services in Gastonia, NC. Customers appreciate their professionalism and effective cleaning solutions. However, prospective clients may want to be aware of some communication issues noted in reviews before making their decision.