Hudson Valley Carpet Cleaning in Beacon, New York 12508

Hudson Valley Carpet Cleaning

242 Main St, Beacon, NY 12508

4.5 (8 reviews)

Overview:
Hudson Valley Carpet Cleaning is a professional carpet cleaning service located in Beacon, NY. The company specializes in providing high-quality carpet and upholstery cleaning solutions, focusing on treating tough stains and delivering customer satisfaction.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Stain removal
– Special treatment for odors

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (845) 219-1041
Website: https://hudsonvalleycarpetcleaning.com/

Customer Reviews and Sentiment:
Hudson Valley Carpet Cleaning has received a mix of positive and negative feedback across various platforms:

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback highlights the company’s effectiveness in cleaning, professional approach, and competitive pricing. Customers have expressed satisfaction with the results and the expertise of the staff.

Examples of positive reviews include:
“My carpets came out so clean I’m very impressed and very satisfied!” – Jamie Van Tassel
“Excellent job and very competitive pricing.” – Nicholas Manning
“Mel came to the rescue!” – Evanne Heath

Conversely, negative feedback is predominantly about customer service issues, particularly communication and difficulty reaching the service provider.

Example of a negative review:
“Working with Hudson Valley Carpet Cleaning has been a nightmare for my partner and I.” – Avi Fuld

Review Summary:
Positive Sentiments: High-quality cleaning, professional service, competitive pricing, thorough cleaning for tough stains.
Negative Sentiments: Issues with communication, slow response times, unresolved customer inquiries.

Additional Ratings:
BirdEye: 4.5 stars based on 8 reviews, showcasing a similar trend of customer satisfaction with some noted issues in customer service.
Total Lead Smart Rating: 7.0/10. This rating reflects the overall customer satisfaction, quality of service, and the noted communication issues that have negatively impacted customer experiences.

Conclusion:
Hudson Valley Carpet Cleaning appears to be a dependable option for carpet and upholstery cleaning in Beacon, NY. While the company is praised for its effective cleaning techniques and professionalism, potential customers should be mindful of reported communication issues before engaging their services.

Member Since July 2024

Listing Id 99878

Contact Info

242 Main St, Beacon, NY 12508
(845) 219-1041
Lead Smart Rating :
7.0/10.0

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242 Main St, Beacon, NY 12508

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Reviews

Avi Fuld

a year ago

I actually am having the same experience as Trevor below. Working with Hudson Valley Carpet Cleaning has been a nightmare for my partner and I. Mel has had our 2 carpets since mid-March, and he will not return our phone calls. I have never experienced this kind of service, and it makes me believe I too am being conned. I went to the FedEx drop off location where his business is listed, and they told me his mail box has been closed for years. If you are looking to send out your carpets for a clean, I feel the obligation to warn you to look elsewhere. I hope Mel sees this and rectifies this situation, so serious concerns can be assuaged.

Jamie Van Tassel

a year ago

My carpets came out so clean I’m very impressed and very satisfied!

Melissa Karl

2 years ago

Excellent! Knowledgeable, communicative, and professional.

Nicholas Manning

2 years ago

Excellent job and very competitive pricing. I would’ve paid hundreds of dollars more if I went to another business nearby for the same work. They accommodated my request to get an earlier appointment as well.

Evanne Heath

3 years ago

Hudson Valley Carpet cleaning did an expert job on a very tough case: cat pee on a leather couch without removable cushions. If you’ve ever tried to get the smell of cat urine out of furniture or carpet, you know that it is next to impossible and I was heartbroken that the odor may never come out. Mel came to the rescue! He uses a special combination of enzymatic cleaners that work with the chemistry of the urine to remove the scent. This was a tough case and he came back two more times until the smell was completely gone and he did not charge me for the extra visits. I would not hesitate to hire Mel for any furniture or carpet cleaning needs you have.

Jessica Manchester

5 years ago

Amazing service and great prices . Our carpets have NEVER looked better! Thank you so much!

Michael Kurek

5 years ago

Fast, thorough, and friendly. Will definitely be recommending this company to friends and family!